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Dunkin'

3.8
(298 reviews)

Business Details

876A Lexington St, Waltham, MA
02452, United States
(781) 893-9880
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waltham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
876A Lexington St, Waltham, MA
02452, United States

Hours

Reviews

3.8
298 reviews
5 stars
141
4 stars
70
3 stars
29
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold and improperly prepared items.

Service Issues

Frequent complaints about poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, particularly regarding food safety and restroom conditions.

Staff Friendliness

Some customers praised the friendliness of certain staff members, though this was inconsistent across reviews.

Operational Hours

Customers expressed frustration over inconsistent operational hours and availability of menu items.
  • HM
    harry myler
    Jan 17, 2026
    1.0
    man has quality dropped heavily at dunkins, bagels taste like they've been frozen for 30 years. The wake up wraps taste like they were pulled out of the cooker too early and have a weird char chemical taste to them, clean the ovens huh. And yall forgot my bagel. Haven't ordered dunkins in a long time and now I remember why. went on 1/17 around 11:50-12:00, what digusting food. I just saw another review where they left the donut racks outside with birds pooping on them, maybe I should contact the health board especially after that cleaning chemical tasting wake up wrap
  • RM
    Randy Melnick
    Nov 9, 2025
    1.0
    I ordered a sourdough breakfast sandwich. Let me tell you no care or thought was placed making the sandwich. I asked for it toasted the bread came as cold as ice pretty much everything was just thrown in the middle of two pieces of bread. Cheese wasn't melted. Eggs were cold seriously I haven't ordered from this Dunkin' Donuts in a while and thought I'd give them another chance today. After the way, my order showed up I'll go across town to a different Dunkin' Donuts because I know they'll get the Order right. So right now, my wife is toasting the bread ourselves and heating up the eggs and bacon and melting the cheese ourselves if that's the case or I order from Dunkin' Donuts.. Seriously, get it together.
  • DD
    Drew
    Nov 3, 2025
    1.0
    Are you kidding? Pathetic
  • CI
    curtis b flory iv
    Oct 10, 2025
    4.0
    Had to remind the employee that I had an ice coffee coming. The order taker was fine. The drink was cold and watery.
  • DJ
    Daidai Joe
    Sep 27, 2025
    3.0
    $5 coffee is not hot. No service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Waltham, MA?

Dunkin' in Waltham is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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