Chipotle Waltham_Main Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted issues with cleanliness, including overflowing trash and dirty tables.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences.
Order Accuracy
Many customers reported issues with incorrect orders, especially with online and mobile orders.
Food Quality
Feedback on food quality was mixed, with some praising it while others noted inconsistencies and issues like dry meat.
Service Speed
Several reviews mentioned slow service, particularly during peak hours.
SA
Salman Ahmad
Nov 10, 2025
5.0
Chipotle wrap or platter both are so tasty
JW
Jonathan Waddell
Oct 23, 2025
4.0
Everything was great. Only thing was that the trash was piled feet above the overflowing trash cans. I really like Chipotle in general. This one doesn't disappoint. The cleanliness could be better though.
NN
Natig N/A
Oct 17, 2025
1.0
Do not order mobile or online. Store manager is rude.
SH
Salman Haider
Oct 16, 2025
5.0
Good service usually. Not too slow and consistent with the quality.
MS
Manya Sharma
Oct 10, 2025
2.0
Food is good but I went to open my side of guac to find a piece of avocado skin in it. Was a pleasant surprise.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Main St Marketplace in Waltham serve?
Chipotle serves customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 1030 Main St, Waltham?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Waltham offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online through an app or website?
Yes, you can order online via their website or the Chipotle app available in the App Store.
What kind of payment methods are accepted at Chipotle on Main Street?
Chipotle accepts credit cards and offers gift cards for payments.
Is Chipotle Mexican Grill in Waltham welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit near Chipotle on Main Street Marketplace in Waltham?
You can visit Party City Main Street Marketplace for party supplies, Chase Bank for banking needs, or enjoy a coffee at Panera Bread nearby.
Are there any health-related services near Chipotle on Main Street Waltham?
Yes, you can find AFC Urgent Care, Aspen Dental, Smiley Dental, and Doctors Express near Chipotle for various health services.
What entertainment or leisure activities are close to Chipotle on Main St Marketplace?
Escape rooms at Escapology Escape Rooms and beauty services like Massage Envy and Deka Lash are nearby for entertainment and relaxation.
How can I contact Chipotle Mexican Grill at 1030 Main St in Waltham?
You can reach them by phone at +1 781-899-4937 or email at ma.1699.Waltham@chipotle.com.