Business Details
About
Mexican Restaurant
Chipotle Waltham_Main Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
740 reviews
5 stars
342
4 stars
190
3 stars
61
2 stars
37
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted rude and unhelpful staff, with some customers experiencing significant delays and poor service.
Food Quality
Inconsistent food quality was reported, with complaints about small portion sizes, incorrect orders, and unsatisfactory taste.
Cleanliness
Many customers noted that the restaurant was often dirty, with overflowing trash and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at this location, describing it as one of the better Chipotle outlets.
- DDDan DelaneyDec 16, 20251.0If I could give this place zero stars I would ! Place is always filthy and the food is disgusting ! The people who work there are also extremely rude and ignorant!! If you want bad food then go here , otherwise stay away ! I have a good mind to report to the health department on how filthy the place is constantly ! And suggest an audit ! This place needs to be shut down !
- KMKaren Noyes MoodyDec 16, 20255.0They didn't offer food in the hotel, but the connected mall did, everyone involved in the hotel was just great!!
- JNJasmine NuhferDec 15, 20251.0There is one employee who consistently is awful, bad enough I will leave and not order food when she is there. She makes no eye contact, does not listen to you when you order, and looks like she would rather be anywhere else but at work. half scoops of every ingredient, and when you ask for a little more she looks at you like she could not care less and adds a literal drop more. Received, not exaggerating, a tablespoon of meat and the burrito fell apart. Have been there 3 times and its the same experience. Very disappointing.
- BABR ALDec 8, 20251.0The amount of ingredients they put in my burrito and in all the other burritos I saw, was much less than what you normally get at other Chipotle locations. They were adding maybe a little more than half the usual portion, and then rolling the burritos in a way that made it less obvious they were under-filled. The burritos ended up looking more square than long, and in some spots there were 4–5 layers of tortilla because there weren’t enough ingredients inside. Not a great idea to save extra money for the owner.
- RSRosilene SilvaDec 4, 20253.0I live close by and I decided to experience again after two years haven’t been there. My food was terrible. The rice was soggy and wet. The festival has no taste. I really didn’t like it.!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Main St Marketplace in Waltham serve?
Chipotle serves customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 1030 Main St, Waltham?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Waltham offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online through an app or website?
Yes, you can order online via their website or the Chipotle app available in the App Store.
What kind of payment methods are accepted at Chipotle on Main Street?
Chipotle accepts credit cards and offers gift cards for payments.
Is Chipotle Mexican Grill in Waltham welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit near Chipotle on Main Street Marketplace in Waltham?
You can visit Party City Main Street Marketplace for party supplies, Chase Bank for banking needs, or enjoy a coffee at Panera Bread nearby.
Are there any health-related services near Chipotle on Main Street Waltham?
Yes, you can find AFC Urgent Care, Aspen Dental, Smiley Dental, and Doctors Express near Chipotle for various health services.
What entertainment or leisure activities are close to Chipotle on Main St Marketplace?
Escape rooms at Escapology Escape Rooms and beauty services like Massage Envy and Deka Lash are nearby for entertainment and relaxation.
How can I contact Chipotle Mexican Grill at 1030 Main St in Waltham?
You can reach them by phone at +1 781-899-4937 or email at ma.1699.Waltham@chipotle.com.