Bertucci's Italian Restaurant

4.0
1189 reviews

Business Details

475 Winter Street, Waltham, MA
02451, United States
(781) 684-0650
https://www.bertuccis.com/locations/waltham/

About

Italian RestaurantPizza RestaurantBertucci's Italian Restaurant
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Waltham MA, in the plaza off of I-95, next to Green Papaya.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bertucci's Italian Restaurant
475 Winter Street, Waltham, MA
02451, United States

Hours

Reviews

4.0
1,189 reviews
5 stars
597
4 stars
282
3 stars
145
2 stars
74
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, particularly highlighting staff members like Marty, Hannah, and April for their exceptional hospitality.

Food Consistency

Feedback indicated a decline in food quality over time, with several customers noting that the food was not as good as it used to be, particularly the rolls and pizza.

Atmosphere

The restaurant was described as having a welcoming and comfortable atmosphere, suitable for families and casual dining.

Customer Experience

While many enjoyed their meals, some had negative experiences related to order accuracy and food temperature, indicating inconsistency in the dining experience.
  • CC
    Chanelle
    1 day ago
    5.0
    We had a great experience! Marty was especially friendly, attentive and the service was exceptional! We’ll definitely be back!
  • PS
    Patricia Synnott
    1 day ago
    5.0
    Excellent service & the food was delicious as expected. Marty kept us laughing and happy the whole time. I’d give a six star review if possible.
  • JV
    John vitor
    Feb 7, 2026
    5.0
    I make order at restaurants and I didn’t wait more that 10 min for my food , really fast and so good service!
  • PK
    Pradeep Kumar
    Feb 3, 2026
    3.0
    ​We visited for the first time recently and had a mixed experience. We were quoted a 15–20 minute wait, but it ended up taking over 40 minutes and a couple of follow-ups to be seated. Unfortunately, the Margherita pizza arrived lukewarm, which was disappointing for a brick-oven spot. While the spinach and artichoke dip was flavorful, the flatbread served with it was quite oily. The team seemed understaffed and was struggling to keep up with the crowd. That said, I’m willing to give them another try next time I’m in the Waltham/Lexington area—hoping it was just an off night! Bertucchi in other locations quite seemed to have set the bar high.
  • SL
    Skye LeGare
    Feb 1, 2026
    5.0
    Wow, the pizza here was great! The ricotta, the dough, and the Italian sausage were all very good. Even the bread they give you with the oil and seasonings dip was very good!

Frequently Asked Questions About Bertucci's Italian Restaurant

Is this business open?

Yes, our Dinning room is open and Patio Seating is now available! We are also serving Takeout and Delivery options.

Does Bertucci's Italian Restaurant accept reservations?

Yes, Bertucci's Italian Restaurant accepts reservations.

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