Stop & Shop

4.0
365 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
565 Main Street, Walpole, MA
02081, United States

Hours

Reviews

4.0
365 reviews
5 stars
189
4 stars
81
3 stars
41
2 stars
24
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times and understaffing, particularly at the deli and checkout areas.

Customer Service

While some employees received praise for their helpfulness, many reviews highlighted rude or unprofessional behavior from staff.

Cleanliness and Organization

The store was often described as clean and well-organized, although some customers noted issues with expired products on shelves.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices compared to competitors, leading to a perception of poor value.

Product Availability

Many reviews mentioned frequent out-of-stock items and poor inventory management, particularly for online orders.
  • KA
    kristopher ayotte
    Dec 8, 2025
    2.0
    Y'all should maybe consider a staffing your online order section better because one your people are rude and two I'm standing there for a half an hour just to get told that my order is not ready yet mind you it's an Uber delivery so it should only send me when it's deliverable the lady seemed overworked by herself and stressed out and borderline rude not her fault
  • IH
    Iqbal Hashimi
    Dec 7, 2025
    1.0
    I had an Uber Delivery pickup here and I drove for four miles for it and they said they running late and that it takes 20 mins and I said OK and cancelled the order and left. Then about two hour later I Uber gave me another delivery pickup and when I came to the store, it was the same thing. One can't wait for half an hour for a $10 delivery. I've never experienced this in another stores.
  • JC
    Jeffro C
    Dec 5, 2025
    3.0
    Somebody please please please Give the deli staff a soup to nuts TRAINING 😫 Got home & everything i ordered was basically put in the bag & rolled up & forget about how you want it sliced my corned beef looked like Canadian bacon. Slicing & Bagging Training is a must Azap
  • KK
    Kathy Karrat
    Oct 29, 2025
    5.0
    Enjoy shopping there. Store is always clean and employees very helpful.
  • RP
    Richard Petroni
    Oct 7, 2025
    5.0
    Very professional

Frequently Asked Questions About Stop & Shop

What are the regular operating hours of Stop & Shop in Walpole, MA?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, customers can choose to shop in-store or order online for delivery or pickup.