Shaw's

4.0
656 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Shaw's located at 134 Water St, Wakefield, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (781) 245-0032. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
134 Water St, Wakefield, MA
01880, United States

Hours

Reviews

4.0
656 reviews
5 stars
308
4 stars
173
3 stars
86
2 stars
39
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their helpfulness, others were reported to have poor attitudes and inadequate service.

Product Availability

Customers frequently noted issues with stock levels, including items being out of stock or not available as advertised.

Pricing

The store is perceived as overpriced compared to competitors, leading some customers to question the value of shopping there.

Cleanliness and Organization

The store is generally reported as clean and well-organized, although some customers mentioned issues with specific areas like restrooms.

Checkout Experience

Many reviews highlighted long wait times at checkout, with insufficient registers open and no self-checkout options available.
  • SC
    Spencer Cohen
    2 days ago
    2.0
    Not enough floral section
  • CC
    Carmen Cuevas
    Nov 15, 2025
    1.0
    I’m a long-time Wakefield resident and chose to shop at Shaw’s instead of the busier competitors. After checking out, I noticed I was overcharged for potatoes—the sale price was $2.99, but I was charged $4.99. I wasn’t angry because I knew what I had to do, mistakes happen. I went to customer service, showed the representative the photo of the sale sign. While she was reviewing it, another customer service employee joined her. When I politely mentioned that, under state law, items under $10 that are overcharged should be given for free, I was met with an unexpectedly abhorrent response: “You don’t need to tell me what the law is. I know what the law is.” Her tone was completely unprovoked. When I asked the second representative if she heard the exchange, she denied hearing it,which felt dismissive and complicit. I became upset and reiterated that there was no reason for that kind of attitude. (She must of forgotten that I was the one inconvenienced—having already completed my purchase, noticed the error, and even gone back to the produce section to take a photo to make the correction easier for staff). I asked to speak with a manager, and only after repeating my request several times was he contacted. I explained the situation to him, including the unprofessional behavior and the other assistant’s denial. I suggested he review the cameras, as they would show the interaction. Shameful that two middle-aged women, couldn’t take accountability for their behavior: even worse, they gaslight you making it look like you’re the problem. -BTW I’m middle-aged too. This is the third time I’ve experienced pricing discrepancies at this store, and it’s extremely disappointing. Several years ago, an investigative TV report uncovered that another major supermarket chain was overcharging customers without their knowledge—a situation that ultimately prompted the law designed to protect consumers from exactly this kind of issue. Shaw’s can and should do better.
  • BV
    Bill Verbicky
    Nov 7, 2025
    4.0
    Website not friendly.
  • ME
    Mickel Evangelista
    Nov 7, 2025
    4.0
    Shaw’s Supermarket - Wakefield ⭐️⭐️⭐️⭐️☆ Shaw’s in Peabody is a great quick shop—kind of like if Stop & Shop made a Temu version (and I mean that in the best way). The selections are solid, prices are fair, and it’s easy to get in and out without feeling overwhelmed. The parking entrance feels like a mini race track, so buckle up when you’re pulling in. Inside, the store is clean and organized, but the staff could definitely smile more—a little warmth goes a long way. As a picky Neww Yorkahh, I was pleasantly surprised. It’s not fancy, but it’s practical, and sometimes that’s exactly what you need. ⚡ Bonus points: Go shop and charge! Shaw’s is part of the modern grocery game, and having EV chargers available makes it even more convenient. Final Verdict: 4 stars. Worth a stop if you’re in the area—quick, efficient, and stocked with what you need.
  • JQ
    jennifer quigley
    Oct 29, 2025
    5.0
    I love giving reviews because I am a HUGE believer in crediting people for being AWESOME! Let’s talk the Shaw’s bakery department!!!! Shout out to the bestest most amazing bakery staff and cake decorator EVER! I just went in there 1 hour ago explaining what I wanted to get for my son’s birthday and they made it happen in ten minutes! They are exceptional!!!!!! Thank you so much!!! My son and the guys at work tonight are going to love it!!!!!! Even had the trim matching the edible image!!! Yayyyyyyy!

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!