McDonald's

3.7
644 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
572 Main St, Wakefield, MA
01880, United States

Hours

Reviews

3.7
644 reviews
5 stars
284
4 stars
119
3 stars
100
2 stars
40
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness

Some customers noted cleanliness issues, including dirty bathrooms and unsanitary conditions.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good service from certain employees.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • DZ
    Dynamis Zhu
    Dec 17, 2025
    1.0
    Absolute garbage service. They saw a duplicate order and they didn't know how to cancel one
  • FF
    Frank
    Dec 17, 2025
    1.0
    I had a very stressful and frustrating experience with an employee on Wednesday, December 17, around 6am. She was rude, inattentive, and repeatedly refused to give me my order, even though I had already paid. It was honestly unbelievable. She ignored me and other customers for long periods while laughing and talking in Spanish with coworkers and select customers, instead of doing her job. Very simple requests turned into a drawn-out issue because she would not cooperate. Multiple customers witnessed how unacceptable the situation was and even suggested contacting the owner, Timothy McCoy, because of how extreme her behavior was. As a paying customer, being ignored and denied my order is completely unacceptable. This experience was unnecessary, stressful, and handled extremely poorly.
  • ZM
    Zachary maclean
    Nov 14, 2025
    4.0
    Having a person take my drive-thru order is so much better than the speaker system
  • SK
    Sukh Kaur
    Sep 14, 2025
    1.0
    i go drive thru i am allergic to beef i told 3 times with no beef they put beef in my burger CARELESS CREW
  • VA
    Vickie A.
    Sep 14, 2025
    1.0
    Terrible. They never get my order right. Whether I go there and order or my husband, I inevitably need to return and get them to redo my order. One time I had to have them redo my latte twice. Idk if they're not reading or if the people completing the order don't know how to make a latte so they just give you whatever they want... idk. Not only do they not know how to make a latte, they hardly ever get my sandwich order correct... It's a mess. I hardly ever go to McDonald's anymore because....I think we all know why we shouldn't eat at McDonald's, but if and when I do, this specific place reminds me why I should stop eating at one altogether.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 572 Main St, Wakefield, MA?

McDonald's at 572 Main St, Wakefield, MA is open daily from 6:00 AM to 12:00 AM.

What are the delivery hours for McDonald's in Wakefield?

Delivery is available daily from 6:00 AM to 11:45 PM.