Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wakefield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
293 reviews
5 stars
145
4 stars
50
3 stars
38
2 stars
12
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly management, leading to uncomfortable experiences.
Order Accuracy
While some customers received their orders correctly, there were numerous complaints about incorrect orders and lack of attention to dietary restrictions.
Speed of Service
The drive-thru service was frequently criticized for being extremely slow, with long wait times reported even during non-peak hours.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and poorly maintained facilities, contributing to a negative overall impression.
Mixed Experiences
Some customers had positive experiences with friendly staff and accurate orders, indicating inconsistency in service quality.
- VEVine ERJan 3, 20261.0If I could rate it a 0 I would, avoid this Dunkins at all cost!! Employees are rude, waited 20-30 minutes for a mobile order while she kept helping everyone else.. ridiculous.
- JTJason TanJan 3, 20262.0Previously, ordered the Bacon Jam Grilled Cheese and no bacon. Sent a note to Dunkin headquarter and no response. Then today ordered it again with an offer for 150 extra points but the points did not show up on my account. My wife ordered a coffee with cookie butter syrup but no syrup. Last 2 experiences were subpar.
- TTTrishDec 7, 20251.0The people that work there are always incredibly rude, and 9 times out of 10 get the order wrong
- NNNicoleNov 26, 20251.0Woman working the drive thru was rude and you could tell she didn’t want to be there. I was the first to say hello and she barely acknowledged me. I asked for a dunkalatte with added sugar and she gave me the dirtiest look and said “dunkalattes don’t come with sugar so what are you asking” and I just looked at her and said I wanted some sugar added like from a packet or something? She told me the price and I gave her my card. When she went to give it back I had to reach basically in the drive thru window to get it back since she’s sitting down in a chair. Just unprofessional and made the interaction uncomfortable. I didn’t catch a name tag but she has a breathe right strip on her nose…
- KDKylie DiamondSep 24, 20255.0I had a great visit , friendly staff and accurate order
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Wakefield, MA?
Dunkin' in Wakefield, MA is open daily from 4:00 AM to 10:00 PM.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch.
Does Dunkin' in Wakefield have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
Can I order ahead or get delivery from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or website, and delivery service is also available.
What are some popular menu items or specialties at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What payment methods are accepted at Dunkin'?
Dunkin' accepts credit and debit cards.
Does Dunkin' in Wakefield offer free Wi-Fi and dine-in options?
Yes, the location offers free Wi-Fi and welcomes dine-in customers.
Are there pet services near Dunkin' Wakefield?
Yes, Animal Kingdom, a pet groomer and pet services provider, is nearby Dunkin'. You can visit Animal Kingdom for your pet needs before or after grabbing your coffee.
Are there any convenient car rental or automotive services close to Dunkin'?
Yes, Enterprise Rent-A-Car and Wakefield Auto Sales are nearby for car rentals and purchases, while services like Cheap Jeeps and WW Glass & Mirror offer automotive repairs close to Dunkin'.
Where can I find quick dining options near Dunkin' in Wakefield?
Nearby restaurants include Friendly's, Lisa's Pizza Wakefield, Lisa's Family Pizzeria, and Nick's Pizza Roast Beef & Subs, offering you various dining choices before or after visiting Dunkin'.