Dunkin'

3.8
291 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wakefield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
632 Main St, Wakefield, MA
01880, United States

Hours

Reviews

3.8
291 reviews
5 stars
146
4 stars
50
3 stars
39
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

While some customers reported accurate orders, others experienced issues with incorrect or missing items.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several customers noted cleanliness issues within the store, contributing to a negative experience.

Coffee Quality

There are mixed reviews on coffee quality, with some customers enjoying it while others described it as burnt or lacking flavor.
  • KD
    Kylie Diamond
    Sep 24, 2025
    5.0
    I had a great visit , friendly staff and accurate order
  • PG
    Phelisha Gabriel
    Sep 18, 2025
    5.0
    great experience
  • OS
    Olivia Sarcia
    Aug 8, 2025
    1.0
    I normally don’t leave reviews, but I had such a bizarre and inappropriate experience at this Dunkin’ that I have to say something. This location doesn’t have a speaker for drive-thru orders, so you have to place your order face-to-face at the window. When I pulled up, the employee didn’t greet me — I said hello first and then waited about 30 seconds to place my order while she explained she was “taking her shoes off to be more comfortable.” After I ordered, she commented on my pimple patches, saying I should “invest in skin-colored ones or put makeup over them.” I told her I wasn’t planning on leaving the house today except to get my coffee. I was stunned — who says such an unnecessary and personal remark like that to a customer? To top it all off, she herself was wearing a BREATHE RIGHT STRIP on her nose — which made the unsolicited skincare advice even more ironic. I left annoyed and honestly just pissed off. I wasn’t asking for commentary on my appearance. I just wanted a coffee. This interaction was wildly unprofessional and absolutely not how you treat a paying customer.
  • DL
    Devon Lacava
    Feb 26, 2025
    5.0
    The two ladies that helped me are fantastic!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wakefield, MA?

Dunkin' in Wakefield, MA is open daily from 4:00 AM to 10:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.