Dunkin'

3.9
316 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wakefield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
518 Salem St, Wakefield, MA
01880, United States

Hours

Reviews

3.9
316 reviews
5 stars
160
4 stars
59
3 stars
41
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, especially at the drive-thru, although some reported long wait times during busy periods.

Staff Attitude

Feedback on staff was mixed; while some customers appreciated friendly and attentive service, others reported rude behavior and poor customer service.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Food Quality

While many enjoyed the coffee and some food items, there were complaints about burnt food and inconsistent quality.

Drive-Thru Design

The drive-thru layout received criticism for being poorly designed, causing difficulties for customers trying to exit.
  • LN
    Luke Noreen
    Dec 25, 2025
    5.0
    Fastest dunks drive thru around ! The staff is amazing ! Quality is 10-10 Everytime ! Anyone who says different is lying ! They are the best
  • HD
    Helena DeOliveira
    Dec 5, 2025
    1.0
    they are super slow making the drinks and food. i wait about 10 minutes just for me and my friend to get a drink. i come in 15 minutes early before work so i don’t be late to work and i end up being late because of having to wait for my food and drinks. they just talk in portuguese the whole time and laugh. they don’t do their jobs.
  • CC
    cprateau
    Oct 29, 2025
    1.0
    Waste of time. Stood in line for over five minutes while they were gabbing in Portuguese with someone they obviously knew because their toddler walked behind the counter and was visiting with everyone back there (unsanitary). Looks like the person finally made an order of gift cards that was taking forever (mainly cause they were still talking rather than working). Ended up walking out. Customer service and proper supervision was severely lacking.
  • JG
    Jonathan Gibson
    Aug 20, 2025
    1.0
    What in the heck is the drive thru set up? Best, Jon

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wakefield, MA?

Dunkin' in Wakefield, MA is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Wakefield offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.