Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Upton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
301 reviews
5 stars
125
4 stars
58
3 stars
47
2 stars
13
1 star
58
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food or drink preparations.
Service Speed
Customers consistently mentioned long wait times, especially in the drive-thru, with some experiencing delays even after ordering ahead.
Cleanliness
Numerous reviews highlighted poor cleanliness standards, particularly in the bathrooms and overall store environment.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and lack of professionalism from certain employees, particularly management.
Food Quality
Several reviews criticized the quality of food, noting issues with overcooked items and poor presentation.
- PGPG GNov 15, 20252.0One of the most inconsistent dunks I’ve been to. You never know how your order is gonna come out. Today, ordered a hazelnut latte. Pretty sure they forgot the hazelnut and it tasted completely like foamy milk.
- KKKelleyNov 11, 20253.0I had to repeat The type of coffee and how I wanted at least three times never mind how I wanted it made. That was a task in itself. It took me about 10 minutes to get through my order of three coffees. The woman at the window had no idea what she was doing. The line was backed up to the street in drive-thru. I sat there for about 15 minutes.
- LRLynda RomanoNov 8, 20251.0Cold coffee, order incorrect
- JRJosh RamseyNov 1, 20251.0Whoever owns this location clearly doesn’t care about their business. This is one of those worst Dunkin’s in the area. Terrible service, long long wait times even when you order 15-20 min ahead on the app you’re still waiting when you get there. And the worst part abt this Dunkin’s is it’s DISGUSTING. They rarely ever clean. Every time I go in there, the floors are a disaster, all the trash cans inside and out are over flowing with trash and no one cares to go deal with it, the floors and countertops are nasty, the bathroom I couldn’t even use it it was so bad, and looking at this place as a whole, and how they care about cleanliness, would you want to eat the food and drinks being prepared by them?
- JCJason CampOct 26, 20255.0I stop here often using the drive thru and I find that the staff are friendly and my order is done right. The two most important things.
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Upton, MA?
Dunkin' in Upton, MA is open Monday through Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does Dunkin' in Upton offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services to customers in Upton, MA.
What types of meals does Dunkin' serve at the Upton location?
Dunkin' serves breakfast, lunch, and brunch meals at their Upton, MA location.
What are some seasonal drinks available at Dunkin' in Upton?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' in Upton?
You can order ahead using the Dunkin' mobile app available for iOS and Android, or via their online order page for a fast grab-and-go experience.
Does the Upton Dunkin' have a drive-thru?
Yes, the Upton Dunkin' location has a drive-thru service for convenient ordering.
What nearby places could I visit before or after stopping by Dunkin' in Upton?
Near Dunkin', you can visit Jade Garden for Chinese cuisine, Main Street Pizza for Italian food, or The Little Coffee Bean for another coffee option. These spots offer great dining choices before or after enjoying your Dunkin' favorites.
Are there convenient amenities close to Dunkin' in Upton such as banks or postal services?
Yes, nearby Dunkin' you will find Uni Bank For Savings, Bank of America ATM, and the United States Postal Service for any banking or mailing needs.
Is there a gas station or automotive service near Dunkin' in Upton?
Honey Farms convenience store and gas station, BP gas station, and Upton Getty automotive repair are all close to Dunkin' for any fueling or vehicle service needs.
Does Dunkin' in Upton offer free Wi-Fi and accept card payments?
Yes, Dunkin' offers free Wi-Fi and accepts both debit and credit card payments in Upton, MA.