Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
662 reviews
5 stars
209
4 stars
136
3 stars
128
2 stars
58
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not fresh, with specific complaints about items like chicken nuggets and shakes.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions within the restaurant.
- SYSinan YILDIZNov 15, 20251.0I placed an order through the mobile app. When I went to pick up my order, they said my order wasn't showing up. I had my order number and receipt. I didn't receive the order I paid for. What a joke.
- BBBrendonOct 29, 20251.0If I could give This place zero stars I would. Moved to town about 4 years ago and everytime I go here which is far and few it’s the same results. Food is terrible , forgotten things on the order. At the cost of McDonald’s now ..do yourself a favor and go somewhere else . I didnt think you could screw up fast food but this place seems to do it
- CNCorey NadoroznyOct 29, 20251.0This McDonald’s is struggling bad. 45 minute wait for a single happy meal. A crowd of angry customers inside and out. Understaffed maybe but appears to be a management/training issue. Could have been an off night, but I watched them for 45 minutes and their movements and pace never got above a snails crawl. Bless their hearts.
- RPRenee PalloOct 18, 20255.0Common atmosphere, been in one been in them all. Food is always McDonald's quality. Had a Kids cheeseburger meal, no pickles, extra fries, milk and a cone.
- GWGeorge WaltersOct 18, 20254.0Typical McDonald's. Clean enough.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Townsend, MA?
McDonald's in Townsend, MA is open daily from 6:00 AM to 11:00 PM.
Can I order McDonald's delivery from this location?
Yes, McDonald's offers delivery service daily from 6:00 AM to 11:00 PM. You can order at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location have a drive-thru?
Yes, the drive-thru is available seven days a week from 6:00 AM to 11:00 PM.
Are there options for curbside pickup at this McDonald's?
Yes, McDonald's offers curbside pickup service at this location for your convenience.
What payment methods are accepted at McDonald's on 20 Main St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I use the McDonald's app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to order food and access offers.
What nearby places can I visit after dining at McDonald's on 20 Main St?
Nearby you can visit Rite Aid pharmacy, Best Friends Veterinary Hospital, and Hawthorne Brook Middle School among others.
Is there a gym close to this McDonald's location?
Yes, Planet Fitness is nearby if you're looking to work out before or after your meal.
Where can I find coffee shops near McDonald's in Townsend?
You can visit Dunkin' nearby for coffee, smoothies, and donuts.
Are there other dining options close to this McDonald's?
Yes, local dining options include Patriot Pizza & Subs, Baileys Bar & Grille, and Pizza Pizzazz Townsend for pizza and American cuisine.