Dunkin'

3.8
238 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Townsend, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17 Elm St, Townsend, MA
01469, United States

Hours

Reviews

3.8
238 reviews
5 stars
117
4 stars
46
3 stars
21
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect preparations.

Service Speed

The drive-thru and service speed were commonly criticized as being slow, particularly during busy hours.

Customer Service

While some customers praised the friendliness of the staff, others experienced rude service and poor attitudes from certain employees.

Coffee Quality

There were numerous complaints about the quality of coffee, with many stating it was often burnt or tasted bad.

Cleanliness and Organization

Some reviews noted that the location was clean and organized, but others mentioned disorganization during busy times.
  • ZZ
    zayden zufelt
    Dec 9, 2025
    3.0
    they don’t follow the specific directions on mobile orders
  • ST
    Sandro Toledo
    Sep 21, 2025
    1.0
    Very bed experience on attendance and coffee taste.
  • MB
    Marilyn B
    Jul 21, 2025
    5.0
    This Dunkin is honestly the KINDEST Dunkin ever. The employees are always so pleasant, I’ve had the only ever ‘pay it forward’ at this Dunkin and that speaks for itself. They compliment you, smile, make sure you get your order fast and are the epitome of customer service. I feel bad for anyone who lives far from this Dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Townsend, MA?

Dunkin' in Townsend, MA is open daily from 5:00 AM to 7:00 PM.

What breakfast options does Dunkin' offer?

Dunkin' serves breakfast including coffee, espresso, breakfast sandwiches, and donuts, ideal for all-day cravings.