Dunkin'

3.5
168 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Townsend, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28 Main St, Townsend, MA
01469, United States

Hours

Reviews

3.5
168 reviews
5 stars
64
4 stars
33
3 stars
24
2 stars
9
1 star
38
  • SS
    soneill17
    Nov 5, 2025
    5.0
    Great food and drinks at this location! Service was excellent as well, thank you Molly for taking my order!
  • EK
    Emily Kamens
    Sep 18, 2025
    1.0
    1 star is generous. This is the worst Dunkin’ Donuts in New England. The staff is untrained and unkind. Just yesterday I was yelled at by an employee for letting them know my order was wrong. I wouldn’t recommend, 0/10 for me dawg.
  • EI
    Erin Irons
    Sep 10, 2025
    1.0
    Too much socializing. Rude customer service!! Customer should be first.
  • SB
    Shawna Burke
    Sep 8, 2025
    1.0
    This might actually be the most incompetent Dunkin' Donuts location in New England which in it's own way is kind of impressive. I understand why they keep the mobile orders where people can't reach them so they wont be stolen BUT maybe pause the gossip huddle when people come in so they're not waiting for 10 minutes. I travel all over New England and I've been to a lot of Dunkin' Donuts so I know not to have high standards but it's actually pretty incredible how you can guarantee with 100% accuracy that this location WILL get at least one thing wrong on every item you order. Large black iced coffee? Get wrecked, you're getting a medium with cream and don't waste your time trying to correct it because someone with hard packed dirt under their nails and enough grease in their hair that they became a fire hazard 6 years ago will come out of the shadows and just blankly stare at you until you leave. Oh, you want bacon and cheddar omelet bites? Well we don't have any so you're getting a cold egg patty instead and if you don't like it you can stuff it where the sun don't shine (they also don't tell you they're out, they just give you whatever they feel like and you get to find out what they picked when you open the bag later). It's truly breathtaking that this location manages to defy the laws of customer service and basic hygiene and yet they're still allowed to unlock their doors every morning and let the general public inside. If you have to order at this location make sure you do it online because if you order in store you'll have to stand at an empty counter for 5-15 minutes and once you finally flag someone down they may growl and snap at you.
  • ST
    Sandro Toledo
    Sep 3, 2025
    1.0
    Bad

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Townsend, MA?

Dunkin' in Townsend, MA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Townsend offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.