Wendy's

3.8
950 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1665 Andover Street, Tewksbury, MA
01876, United States

Hours

Reviews

3.8
950 reviews
5 stars
379
4 stars
261
3 stars
152
2 stars
56
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or improperly prepared items.

Service Speed

Numerous reviews highlighted slow service times, with some customers waiting excessively for their orders.

Customer Service

Feedback indicated a range of customer service experiences, with some staff being friendly while others were described as rude or unprofessional.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Menu Availability

Customers expressed frustration over unavailable menu items and incorrect orders.
  • CC
    Chris Craffey
    Nov 16, 2025
    5.0
    Dude, you guys have the ketchup dispensers. We don't have those in NH. 5* automatically. Dude behind the counter told us not to drink the water, stating "I wouldn't even give it to my ex-wife", appreciate that level of honesty.
  • RP
    Rosie Petals
    Nov 12, 2025
    4.0
    Food is awsome depends who is working when you go in
  • TG
    Todd Galarneau
    Nov 11, 2025
    5.0
    Food was hit and employee was friendly
  • LS
    Lacey Schaefer
    Nov 7, 2025
    3.0
    Super disappointed. After a 6hr drive I was starving- so stopped here bc it's next to hotel I was staying at. After sitting in drivethru window for 8 minutes...bag was given to me... I was in my hotel room 5min later.... Was so excited to eat--- Fries terrible🤮 cold!!!! How mad I was. The classic chicken sandwich was okay- atleast that was hot but very cheap w lettuce and tomato. I obviously waited for chicken to be cooked up fresh...why wouldn't they realize the fries had been old. Hope this isn't a usual--- DOUBLE check before leaving.
  • CM
    Chan M.
    Nov 5, 2025
    5.0
    The Large Lemonade Juice is so delicious and fresh! The dining room is so clean.

Frequently Asked Questions About Wendy's

Is 1665 Andover Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.