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Brand Certified

Wendy's

3.8
(965 reviews)

Business Details

(978) 858-0400

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1665 Andover Street, Tewksbury, MA
01876, United States

Hours

Reviews

3.8
965 reviews
5 stars
385
4 stars
264
3 stars
151
2 stars
57
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food on certain occasions.
  • VT
    Victor Tang
    Feb 21, 2026
    1.0
    Changed prices for the Worst
  • BB
    B
    Feb 14, 2026
    1.0
    Worst Wendy’s I’ve ever been to in my life. You will wait almost 30 minutes for them to take your order while there is no one in line inside. They can’t handle drive thru and one customer inside at the same time . Pathetic
  • DD
    Dave
    Feb 6, 2026
    5.0
    This location serves salads (other Wendy's in the area don't for some reason).
  • LW
    Layla Williams
    Jan 23, 2026
    1.0
    Worst fast food I’ve ever had. EVERYTHING taste hours old. Oh and the fries that I received were half full and no condiments provided. Worst service ever. Do not eat here. All the food went straight in the trash. Pathetic
  • DF
    Daniel Fithian
    Jan 8, 2026
    1.0
    Incredibly rude drive through attendant screaming through the speaker. We were there 30 mins before close and this guy was absolutely unhinged. Fire him.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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