Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful service, particularly at the drive-thru, with complaints about employees interrupting orders and showing impatience.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including incorrect items and missing food, leading to customer frustration.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning issues such as undercooked items, stale products, and food that caused illness.
Cleanliness
There were multiple complaints regarding the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the restrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits, indicating that experiences can vary.
JC
Jorge Costa
Nov 11, 2025
3.0
It's a Franchise.
SS
Shawn
Oct 20, 2025
1.0
Lady at drive thru interrupted every time i tried to place order, did not listen kept trying to make meals what she wanted not what I wanted and had attitude when was told to stop interrupting and listen.
AK
Apple Ksjsn
Oct 1, 2025
1.0
The guy taking me and my sons order at the drivethru, at 7:24 on oct1st would sigh when we were deciding what to eat and told us to hurry up, and would even yell into the mic
DG
Davion giman
Oct 1, 2025
1.0
The order taker at the drivethru window, at 7:20, oct 1, sighed 3 times while taking our order then would yell are you done when we stop talking for 20 seconds, we decided to leave not wanting spit in our food, absolutely unacceptable and i will be awaiting news of him being fired
DS
Dennis Slattery
Sep 23, 2025
2.0
This employee has the speaker phone so loud she's chasing customers away, she needs to be told whiteout customers they don't need her...