McDonald's

3.5
1065 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1915 Andover St, Tewksbury, MA
01876, United States

Hours

Reviews

3.5
1,065 reviews
5 stars
363
4 stars
243
3 stars
190
2 stars
85
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful service, particularly at the drive-thru, with complaints about employees interrupting orders and showing impatience.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including incorrect items and missing food, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning issues such as undercooked items, stale products, and food that caused illness.

Cleanliness

There were multiple complaints regarding the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits, indicating that experiences can vary.
  • JC
    Jorge Costa
    Nov 11, 2025
    3.0
    It's a Franchise.
  • SS
    Shawn
    Oct 20, 2025
    1.0
    Lady at drive thru interrupted every time i tried to place order, did not listen kept trying to make meals what she wanted not what I wanted and had attitude when was told to stop interrupting and listen.
  • AK
    Apple Ksjsn
    Oct 1, 2025
    1.0
    The guy taking me and my sons order at the drivethru, at 7:24 on oct1st would sigh when we were deciding what to eat and told us to hurry up, and would even yell into the mic
  • DG
    Davion giman
    Oct 1, 2025
    1.0
    The order taker at the drivethru window, at 7:20, oct 1, sighed 3 times while taking our order then would yell are you done when we stop talking for 20 seconds, we decided to leave not wanting spit in our food, absolutely unacceptable and i will be awaiting news of him being fired
  • DS
    Dennis Slattery
    Sep 23, 2025
    2.0
    This employee has the speaker phone so loud she's chasing customers away, she needs to be told whiteout customers they don't need her...

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1915 Andover St, Tewksbury?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Is McDonald's delivery service available 24/7?

Yes, delivery service is available 24 hours a day, 7 days a week.