Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold fries, overcooked chicken, and incorrect items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, impacting their overall experience.
Inconsistent Hours
Customers expressed frustration over the location's inconsistent operating hours, including closing early despite being listed as open.
Positive Staff Interactions
Some reviews praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences amidst the complaints.
AS
Al St.Louis
Feb 6, 2026
1.0
This store opens when it feels like it!
It was open 24 hours and then the hours changed and they were opening at 5:00 but I stopped there this morning and no one was there!
If they aren’t open then shut the Golden Arches down as well as the menu sign.
This is my 7th bad experience there now and will not be back!
Dunkin’s is right down the street and very reliable.
JT
Jessica Taylor
Feb 3, 2026
1.0
This location is listed as being open until 11pm. Made an app order at around 10:10 and was at the drive through around 10:25 to pickup. There was 1 car ahead of me that placed their order in the drive through and was told to pull up. I pull up to tell them my code and the worker told me that they were closed. I let him know I had already placed the order and paid for it and he said they wouldn't cook the order because they were closed. So they decided to close more than 30 minutes early, made the order for the person in front of me and then wouldnt fulfill an order technically made before that car via the app.
BS
Benjamin Savage
Feb 3, 2026
2.0
I usually enjoy McDonald's for the consistency, but this location is unfortunately the exception. The quality here is regularly lower than others I’ve visited. The fries are almost always served cold and lack seasoning, and the burgers are often sloppily put together. Most frustratingly, they get the nugget sauces wrong (or forget them entirely) more than 50% of the time. I’ve reached the point where I have to check my bag every single visit because an error is practically guaranteed. Disappointing.
VV
Vincent
Jan 23, 2026
1.0
I was in the drive-through and it was unclear if they called me the N-word or somebody they were working with the N-word either way I was offended. Overall, dissatisfied and poor taste.
JC
Jimmy Castillo
Dec 29, 2025
5.0
Very nice people very helpful respectful and the manager at this shift he was real nice
What are the regular opening hours for McDonald's at 1915 Andover St, Tewksbury?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Is McDonald's delivery service available 24/7?
Yes, delivery service is available 24 hours a day, 7 days a week.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open 24 hours every day.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's offer at the Tewksbury location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from McDonald's online or via an app?
You can order via the McDonald's App on Apple or Android, or use their online ordering links provided.
What nearby hotels can I visit before or after dining at McDonald's at 1915 Andover St?
You can visit Extended Stay America, Holiday Inn Tewksbury-Andover, Hilton Garden Inn Tewksbury Andover, and The Inn at Tewksbury nearby.
Are there convenient gas stations or convenience stores near McDonald's for quick stops?
Yes, Speedway gas station and convenience store is located nearby for your needs.
What other dining options are near McDonald's at this location?
Nearby dining options include Dunkin' for donuts, LongHorn Steakhouse for steak, and Victoria's Restaurant and English Pub.
Is there a public transportation service near McDonald's that can help customers reach the location?
Yes, C&J Bus Lines provides transportation services nearby to help customers access McDonald's.
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