McDonald's

3.5
375 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1928 Main St, Tewksbury, MA
01876, United States

Hours

Reviews

3.5
375 reviews
5 stars
134
4 stars
81
3 stars
58
2 stars
25
1 star
77

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of assistance.

Food Quality

Several customers complained about cold, overcooked, or poorly prepared food.

Cleanliness

There were multiple mentions of unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Service Speed

Customers frequently noted slow service, especially in the drive-thru, with long wait times reported.
  • L1
    Lentine 1
    Nov 22, 2025
    1.0
    No exaggeration the last 10 times in a row my husband and I have gone through drive thru to order for us and 3 kids every single time they short us on items! We either have to park and walk in or go back through the drive thru. Bunch of scam artists. At this point it clearly seems intentional!
  • RC
    Richard Cassidy
    Nov 14, 2025
    1.0
    Toxic food and sadly most employees are not happy.
  • DS
    Dennis Slattery
    Nov 4, 2025
    4.0
    This guy is talking on the video chat with the volume so loud nobody can sit in the area if you know him tell him to be respectful of others
  • CC
    Connor
    Oct 23, 2025
    1.0
    It was horrible. We got our nuggets taken. And the workers did nothing. Then they had the audacity to accuse us of flipping them off and throwing a ball around. We did none of that. And they screamed at us for it.
  • CO
    Carl Ouellette
    Sep 19, 2025
    5.0
    I get food on the app so it works out well when I get free stuff from doing that

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Tewksbury, MA?

Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.

Does the McDonald's at 1928 Main St offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.