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McDonald's

3.4
(378 reviews)

Business Details

1928 Main St, Tewksbury, MA
01876, United States
(978) 851-9325
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1928 Main St, Tewksbury, MA
01876, United States

Hours

Reviews

3.4
378 reviews
5 stars
135
4 stars
81
3 stars
58
2 stars
27
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Staff Behavior

There were multiple complaints about staff attitudes, including rudeness and lack of professionalism, which negatively impacted the customer experience.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency in performance.
  • WW
    Wibble Wobble
    6 days ago
    2.0
    A guy flipped me off here
  • PF
    Peter mboya Fombindia
    Jan 21, 2026
    2.0
    I came and order food on the desk then I sat down waiting for my order , the lady wouldn’t serve my food and she saw where I was seating. It was a discrimination because I was black . I saw her serving others.
  • L1
    Lentine 1
    Nov 22, 2025
    1.0
    No exaggeration the last 10 times in a row my husband and I have gone through drive thru to order for us and 3 kids every single time they short us on items! We either have to park and walk in or go back through the drive thru. Bunch of scam artists. At this point it clearly seems intentional!
  • RC
    Richard Cassidy
    Nov 14, 2025
    1.0
    Toxic food and sadly most employees are not happy.
  • DS
    Dennis Slattery
    Nov 4, 2025
    4.0
    This guy is talking on the video chat with the volume so loud nobody can sit in the area if you know him tell him to be respectful of others

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Tewksbury, MA?

Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.

Does the McDonald's at 1928 Main St offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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