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Wendy's

3.4
(1510 reviews)

Business Details

2089 Bay St., Taunton, MA
02780, United States
(508) 880-0749

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2089 Bay St., Taunton, MA
02780, United States

Hours

Reviews

3.4
1,510 reviews
5 stars
490
4 stars
332
3 stars
243
2 stars
125
1 star
320

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling uncomfortable or disrespected during their interactions.

Order Accuracy

A significant number of customers reported receiving incorrect orders, with complaints about missing items and wrong food being common.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, often citing understaffing as a contributing factor.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, poor presentation, and even health concerns regarding food safety.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.
  • JR
    Jason Robbins
    3 days ago
    1.0
    Always mess up your order and now charge .55 cents for an extra sauce. I guess me having to pull over, come inside and wait for them to correct the order isn’t worth .55 cents. What a joke
  • DN
    Darwin Noel
    Jan 29, 2026
    1.0
    I came to this locations , excepting exceptional Wendy’s service as usual. I went through the drive-through and our order taker Maya was rude and deliberate when placing our order. After our order was taken, we were met with cold food. And on top of that, we went back to tell the workers this complaint and they told us to park in the front for over 5 min to reclaim our order. Not only that she stated that we placed the wrong order and would be charged extra given, we paid for our specific order ahead of time. this experience was one of the worst Wendy’s experience I’ve ever had. I advised this location to take the proper steps to ensure better customer service moving forward.
  • VD
    Van Dyke
    Jan 23, 2026
    1.0
    Worst Wendy's ever. Workers are rude - specifically the night staff. They will get your order wrong (even with the AI assistant) and give you the dirtiest looks for correcting them. If I'm paying for the food, you would expect to get the correct items/all of your food.
  • CJ
    Cristhian Jimenez
    Jan 18, 2026
    4.0
    They system is always down
  • SD
    Susan Decosta
    Dec 19, 2025
    1.0
    Paid for Asiago ranch club meal. Got a dried up soggy lettuce classic chicken club. Tried to call to let them know and no one answers or calls back. Third bad experience at all different Wendy's in the area. Done with them.

Frequently Asked Questions About Wendy's

What are the drive-thru hours for this Wendy's location at 2089 Bay St., Taunton, MA?

The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM and on Saturday and Sunday from 7:00 AM to 2:00 AM.

Does this Wendy's serve breakfast, and what meals are available?

Yes, this location serves breakfast as well as lunch and dinner. You can order breakfast combos, sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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