Wendy's

3.4
1496 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2089 Bay St., Taunton, MA
02780, United States

Hours

Reviews

3.4
1,496 reviews
5 stars
488
4 stars
330
3 stars
240
2 stars
124
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Cleanliness

The restaurant was frequently noted as dirty, with unclean tables and restrooms.

Food Quality

Several reviews mentioned issues with food quality, including cold meals and poor presentation.

Staff Attitude

Customers expressed dissatisfaction with staff attitudes, describing them as unprofessional and dismissive.
  • JK
    John Kinney
    Nov 7, 2025
    4.0
    Cant complain ,it's Wendy's so it is what it is
  • GG
    GotFloss10
    Oct 28, 2025
    1.0
    I hate to review a fast food joint because they are never good and never healthy.....Anyway this will be the last fast food stop I make. So I stopped here around 545pm tonight it was a long day at work and I wasn't going home for supper as I had things to do. This Wendys didn't have any long lines considering it was 545pm. I typically don't like to write negative reviews but this Wendys always seem to be awful and I won't be going there again. I ordered a biggie meal the burger was cold, no extra pickle or onion was given the bacon was cold and like rubber the tomato was very pale pink yellow. The fries were hot which was a shocker and the nuggets were hot. The guy gives me a large soda which I say I wanted a medium and this has no ice. I want ice it's a fountain soda so naturally I want ice or it's going to go stale quick. So instead of making a new one he is dumping some soda out and shaking a few pieces of ice cubes in it. Immediately I'm like noooooo that's definitely going to flatten the soda. I didn't want to say anything because I've been told to never complain or people who work at the reaturants do gross things to the food. Yep sure enough it was flat as can be. Point kf the story I don't understand what's so difficult these days to provide good service no matter where and things are expensive even crazy unhealthy fast food which I do avoid but I was so hungry and grabbed something and it was just awful experience all around. I would not recommend this wendys in taunton on bay st nothing has changed. The wendys that's always hot and fresh and kind staff and efficient is the one in Mansfield when I've gone if I'm in a pinch and need something fast and not crazy pricey. Anyway also what happened to the thick chili????? The wendys chili is so watery now. Huge disappointment.
  • TB
    Terri Berube
    Oct 15, 2025
    1.0
    This has got to be the worst Wendy's around . The guys at night are so lazy twice I ordered hot coffee first time I tell the kid it's not hot oh that's cuz u asked for cream. Try it again go thru drive thru order hot coffee not hot I tell the kid he takes it and makes another from the same pot he just made the 1st one from I go inside tells me I only have the coffee that's in the pot I said well make another one it's 830 ur open till one . There lazy and have no personality
  • MB
    Marquise Bailey-Dillard
    Oct 11, 2025
    1.0
    Date of Visit: Saturday, October 11th around 12:30 p.m. I ordered a Ranch Chicken Wrap from Wendy’s today and was really disappointed when I got home and opened it. The wrap wasn’t even wrapped properly — it looked like someone just folded it over like a sandwich. Everything was falling apart, and it was honestly frustrating to see such poor presentation!! This kind of quality and care shouldn’t be acceptable. The staff and manager should be disappointed that customers are being served food like this. When you pay for a meal, you expect at least a basic level of effort and consistency
  • HT
    Hey There
    Oct 9, 2025
    1.0
    What a joke this place is!! I spend 15$ plus for one person and when I ask for sweet and sour sauce I’m told it’s an extra charge why because I didn’t get nuggets? How money hungry can a business be to charge extra for 1 dipping sauce! I was not asking for extra simply a sauce to go with my fries. I’ll stick to McDonalds or BK where a girl can get 1 sauce

Frequently Asked Questions About Wendy's

Is 2089 Bay St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.