Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Cleanliness
The restaurant was frequently noted as dirty, with unclean tables and restrooms.
Food Quality
Several reviews mentioned issues with food quality, including cold meals and poor presentation.
Staff Attitude
Customers expressed dissatisfaction with staff attitudes, describing them as unprofessional and dismissive.
JK
John Kinney
Nov 7, 2025
4.0
Cant complain ,it's Wendy's so it is what it is
GG
GotFloss10
Oct 28, 2025
1.0
I hate to review a fast food joint because they are never good and never healthy.....Anyway this will be the last fast food stop I make. So I stopped here around 545pm tonight it was a long day at work and I wasn't going home for supper as I had things to do. This Wendys didn't have any long lines considering it was 545pm. I typically don't like to write negative reviews but this Wendys always seem to be awful and I won't be going there again. I ordered a biggie meal the burger was cold, no extra pickle or onion was given the bacon was cold and like rubber the tomato was very pale pink yellow. The fries were hot which was a shocker and the nuggets were hot. The guy gives me a large soda which I say I wanted a medium and this has no ice. I want ice it's a fountain soda so naturally I want ice or it's going to go stale quick. So instead of making a new one he is dumping some soda out and shaking a few pieces of ice cubes in it. Immediately I'm like noooooo that's definitely going to flatten the soda. I didn't want to say anything because I've been told to never complain or people who work at the reaturants do gross things to the food. Yep sure enough it was flat as can be. Point kf the story I don't understand what's so difficult these days to provide good service no matter where and things are expensive even crazy unhealthy fast food which I do avoid but I was so hungry and grabbed something and it was just awful experience all around. I would not recommend this wendys in taunton on bay st nothing has changed. The wendys that's always hot and fresh and kind staff and efficient is the one in Mansfield when I've gone if I'm in a pinch and need something fast and not crazy pricey.
Anyway also what happened to the thick chili????? The wendys chili is so watery now. Huge disappointment.
TB
Terri Berube
Oct 15, 2025
1.0
This has got to be the worst Wendy's around . The guys at night are so lazy twice I ordered hot coffee first time I tell the kid it's not hot oh that's cuz u asked for cream. Try it again go thru drive thru order hot coffee not hot I tell the kid he takes it and makes another from the same pot he just made the 1st one from I go inside tells me I only have the coffee that's in the pot I said well make another one it's 830 ur open till one . There lazy and have no personality
MB
Marquise Bailey-Dillard
Oct 11, 2025
1.0
Date of Visit: Saturday, October 11th around 12:30 p.m.
I ordered a Ranch Chicken Wrap from Wendy’s today and was really disappointed when I got home and opened it. The wrap wasn’t even wrapped properly — it looked like someone just folded it over like a sandwich. Everything was falling apart, and it was honestly frustrating to see such poor presentation!!
This kind of quality and care shouldn’t be acceptable. The staff and manager should be disappointed that customers are being served food like this. When you pay for a meal, you expect at least a basic level of effort and consistency
HT
Hey There
Oct 9, 2025
1.0
What a joke this place is!! I spend 15$ plus for one person and when I ask for sweet and sour sauce I’m told it’s an extra charge why because I didn’t get nuggets? How money hungry can a business be to charge extra for 1 dipping sauce! I was not asking for extra simply a sauce to go with my fries. I’ll stick to McDonalds or BK where a girl can get 1 sauce
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Taunton, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Taunton, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (508) 880-0749.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2089 Bay St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Taunton, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location at 2089 Bay St., Taunton, MA?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast as well as lunch and dinner. You can order breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's at 2089 Bay St.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or their website at https://order.wendys.com, where you can also check menu pricing and availability.
Does this Wendy's offer delivery and takeout services?
Yes, this Wendy's location offers delivery, takeout, dine-in, and drive-thru options.
How can I provide feedback or contact the Wendy's at 2089 Bay St.?
You can contact the location directly at (508) 880-0749, reach customer care via 888-624-8140, or provide feedback through live chat or online surveys linked on their contact page.
Are there any nearby grocery stores or convenience stores near Wendy's at 2089 Bay St.?
Yes, nearby stores include BJ's Wholesale Club, Tedeschi Food Shops, and 7-Eleven, which can be convenient for shopping before or after your Wendy's visit.
What other restaurants are located near Wendy's on Bay St.?
Nearby restaurants include Subway, New England Hotdog - Taunton, Ruby Tuesday, Brack's, Jay Bo Cafe, and Dunkin', providing a variety of dining options around the area.
Are there any beauty or spa services close to this Wendy's location?
Yes, nearby beauty and spa services include GLOW Tanning Centers, Glow Tanning Center, Lucky Nails and Spa, Silver City Nail Studio, and Shear Xpressions, ideal for a beauty treatment before or after a meal.
What are the operating hours of Wendy's at 2089 Bay St.?
Wendy's is open daily with weekday hours from 6:30 AM to 2:00 AM and weekend hours from 7:00 AM to 2:00 AM.