McDonald's

3.2
926 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
282 Winthrop St, Taunton, MA
02780, United States

Hours

Reviews

3.2
926 reviews
5 stars
280
4 stars
168
3 stars
162
2 stars
69
1 star
247

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, stale, or improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant, including bathrooms and play areas, was not well-maintained.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Inconsistent Experience

Customers experienced a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • JK
    jared kuffrey
    Nov 1, 2025
    1.0
    This McDonald’s is literally the worst McDonald’s in my opinion on the east coast . I’m convinced that they go out of their way to make the experience the worst as possible so that people don’t come there because the employees hate their jobs . The service is awful and even if you order ahead you still find yourself parked on the side waiting for ten minutes for cold food . Even if you pre order items that really don’t have a prep time for example chicken nuggets or hotcakes and sausage . I waited 15 minutes this morning for hotcakes for my kids and then only to get home to find they forgot the syrup. Don’t even get me started on if you catch the mess up before you leave the store cuz none of the employees can even understand English . I’ve given this location chance after chance and nothing ever gets better . I suppose I’m going to try the other Taunton location although my hopes aren’t high . Close this place down or completely overhaul it. McDonald’s is supposed to be for convenience and all this location has caused has been headaches .
  • BM
    Brandon Miranda
    Oct 31, 2025
    1.0
    Why is it every time I come to this location I get parked. It doesn’t matter what I order or the time of day. I can order with the app but still I get parked. Corporate needs to take a look at this location
  • CC
    Cara C
    Oct 30, 2025
    2.0
    Now, I don’t ever really get McDonald’s because I’m not a huge fan of fast food chains, but tonight I decided to spend my rewards/points, before they expired, so I ordered a free large fry via mobile app. When I pulled up to the drive-thru to give my VC number, they said to go ahead to the second window. So, I did and the french fries that they served me were VERY stiff and hard. They tasted like someone sprayed chemicals on them. Which was an unpleasant surprise. If you took one of the fries and lightly tapped it on a table, you could definitely hear the sound of someone almost like tapping their fingers. None of them were fresh or hot. I did get there a few minutes later than the time I placed the order, but you would think they’d give fresh ones or at least store them not open to air. My experience publicly wise was really nice. It was just the quality of the food that was horrendous. I hope McDonald’s can learn how to properly store ready-to-go food in a container, not exposed to whatever is in the environment. I even heated the fries up on a plate with a moist paper towel over it in the microwave and sadly, they were just as bad as when I first got them. I appreciate the service and the workers I interacted with. They had a positive and appropriate attitude. Thank you for a good in-person experience.
  • AU
    A Google User
    Oct 30, 2025
    5.0
    A great place to spend time with friends or family. Highly enjoyable!
  • MT
    morgan thurber
    Oct 26, 2025
    1.0
    Went specifically for the monopoly menu & ordered 3 things from the menu. Guess what I got, 1 code. Don't waste your time here

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 282 Winthrop St in Taunton, MA?

McDonald's at 282 Winthrop St in Taunton, MA is open Monday through Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and on Friday and Saturday from 5:00 AM to 1:45 AM.