Dunkin'

4.0
700 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Taunton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5 Washington St, Taunton, MA
02780, United States

Hours

Reviews

4.0
700 reviews
5 stars
358
4 stars
149
3 stars
74
2 stars
44
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, with complaints about poor management and lack of accountability.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.

Wait Times

Customers consistently mentioned long wait times, both in-store and at the drive-thru, often exceeding reasonable expectations.

Cleanliness and Atmosphere

While some reviews noted cleanliness, others pointed out issues with the environment, including a lack of seating and poor restroom access.

Product Quality

Feedback indicated a decline in food and drink quality, with complaints about incorrect items, stale products, and unsatisfactory preparation.
  • DD
    Dennis
    Dec 10, 2025
    2.0
    I wish this location was more consistent with their iced decaf coffee! One day it's excellent, another day, just OK, and, like today's purchase, simply tasteless brown colored water, (all of which went down the kitchen sink drain along with my $10.56 cost). Less ice in the brew or a quick stir of the container after it will rectify the latter. Just a tip, just because it's decaf, doesn't mean we drinkers like it tasteless!!
  • PP
    prism pixi33
    Oct 14, 2025
    1.0
    If I could give this place 0 stars I would. Staff are rude and disrespectful and seeing who their manager is, it's no surprise as to why. Went through the drive through in between running errands and was met with horrible attitude and was yelled at by the woman-child at the speaker. Went inside to speak to the manager, Cassandra, who clearly showed no interest in actually solving the issue with her own staff. This manager was also at another Dunkin in the area and there were attitude issues there as well with employees. It's clear this manager doesn't know how to run a store properly and doesn't care about who she hires.
  • AG
    Alex Grasso
    Oct 10, 2025
    1.0
    Took them 13 minutes to make 1 drink. Then it wasn’t even in the “To-Go” spot where it should have been..
  • FS
    frank santiago
    Sep 30, 2025
    4.0
    Place was clean and ordinary
  • HH
    Hanna Hernssa
    Sep 5, 2025
    1.0
    Horrible horrible horrible I ordered there new cereal latte and a sweet black pepper bacon sandwich got to work and had two wake up wraps and a decaf coffee! Called to ask if they could remake it and ill send my daughter in to pick it up and they said it was fine and when she got there they wouldnt remake it that she would have to drive to my work 20 minutes away pick up the order THEY SCREWED UP then drive 20 minutes back to give them the order and repeat and the lady i talked to who was the manger Diana or something like that had a disgusting attitude like if you hate your job so much find a better one ill be in first thing tomorrow for a refund and ill never be back save your money

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5 Washington St, Taunton, MA?

Dunkin' is open 24 hours a day, seven days a week at this location.

Does this Dunkin' location offer curbside pickup and delivery services?

This Dunkin' offers curbside pickup but does not provide delivery services at this location.