Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent order mistakes and poor service, with some expressing frustration over rude staff and long wait times.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the dining area and bathrooms, with some describing them as filthy.
Food Quality
While some customers enjoyed their meals, there were multiple complaints about food being served cold, undercooked, or incorrect.
Positive Staff Interactions
A few customers praised specific staff members for their exceptional service, particularly highlighting one employee's efforts to resolve issues.
CW
Camden Waterman
1 day ago
4.0
Excellent food and service. But whoever they have cleaning comes in with a "Wet and Dry" Vacuum and blows all the dirty floor dirt with water into the air leaving some of us coughing in "whatever" all day. Maybe the cleaning man who comes in to clean can buy Updated cleaning equipment with sanitized engineering with filters and Blue Light Bacteria killing technology so we dont get ill from what you blow around from the dirty floors including the bathroom, using ancient technology like the Wet Vac that is used at best in the worse of cleaning situations like construction sites and mold and fire clean up.
EF
elias foreman
Feb 26, 2026
1.0
I love Wendy’s but man when I tell you I pulled up to that window and got my cheesy fries flooded with cheese disgusting. Workers weren’t being polite either. This was a shame.
AU
A Google User
Feb 8, 2026
3.0
Turn the music down, sometimes its so loud I cant hear my friends speak. We're not in a club, geezer! And get a Janitor to clean the filthy bathrooms. My God. Not the women behind the counter, they handle the food, just get someone outside to clean them. No one will want to return
LD
Lou Dimovich
Jan 20, 2026
4.0
Often eat at Wendy's as I like the Daves double. It was hot and fresh and made right. The fries were not as hot and lacked salt. It's not often I don't finish the fries...but it was the case today. Lastly, I like the pump your ketchup machines and this Wendy's had none.
HM
Hanna Maison
Dec 19, 2025
1.0
Even if the new system taking your order at the drive thru allowing you to see that it’s correct on the screen, this location always gets our order wrong. Literally every.single.time. It’s become a joke in our family to see which item we will have to take back.
What are the operating hours for the drive-through at Wendy's in Swansea, MA?
The drive-through is open Monday to Thursday from 6:30 AM to 1:00 AM, Friday from 6:30 AM to 2:00 AM, Saturday from 7:00 AM to 2:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Does Wendy's at 632 Grand Army Hwy offer breakfast?
Yes, this location offers breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is this Wendy's location currently open?
Yes, the Wendy's at 632 Grand Army Hwy, Swansea, MA is open and committed to serving customers every day.
Does Wendy's Swansea provide delivery services?
Delivery is available via the Wendy's app or their website at order.wendys.com, where you can enter your address to confirm availability.
What payment options are accepted at Wendy's Swansea?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Swansea for questions or feedback?
You can call (508) 676-3704, reach the Customer Care team via Live Chat on their Contact page, call 888-624-8140, or complete their customer satisfaction survey online.
What are some nearby fast food restaurants around Wendy's Swansea?
Nearby fast food options include McDonald's and another Wendy's location, both offering convenient alternatives for burgers and quick meals.
Are there any nearby coffee shops where I can grab a drink before or after visiting Wendy's?
Yes, Dunkin Donuts and Starbucks are close by, perfect for coffee or breakfast and brunch options.
What nearby services can I visit after dining at Wendy's Swansea?
You can visit Santander Bank branch, Sovereign Bank, or H&R Block for financial services, or stop by CVS Pharmacy for medical and shopping needs.
Does Wendy's Swansea have a mobile app for ordering?
Yes, Wendy's has a mobile app available for download on the App Store for convenient ordering and deals.
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