Wendy's

3.7
973 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
632 Grand Army Hwy, Swansea, MA
02777, United States

Hours

Reviews

3.7
973 reviews
5 stars
354
4 stars
257
3 stars
167
2 stars
65
1 star
130

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.

Service Quality

Service experiences varied widely, with some customers praising individual staff members for their helpfulness, while others reported rude or unprofessional behavior.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was well-maintained, while others described it as filthy.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported issues such as undercooked items or finding foreign objects.

Technology Issues

The automated drive-thru system received mixed feedback, with some customers appreciating the technology while others found it frustrating.
  • HM
    Hanna Maison
    Dec 19, 2025
    1.0
    Even if the new system taking your order at the drive thru allowing you to see that it’s correct on the screen, this location always gets our order wrong. Literally every.single.time. It’s become a joke in our family to see which item we will have to take back.
  • JL
    Joseph Medeiros (Lowkeylex)
    Nov 15, 2025
    1.0
    My grandma came by and you guys charged her for three meals. But she got two drinks and one frie. This is ridiculous. Nobody pays attentions
  • SS
    Steven Souza
    Nov 9, 2025
    1.0
    Who discontinues sweet and sour sauce. I’d love to talk to the person behind that decision.
  • KM
    Kenton McRanton
    Oct 5, 2025
    2.0
    Location is not very busy but still struggles with big orders have given a few shots an would say this location is sub par
  • JB
    Joshua Bosworth
    Sep 23, 2025
    5.0
    Great place for a quick bite

Frequently Asked Questions About Wendy's

Is 632 Grand Army Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Swansea, MA?

The drive-through is open Monday to Thursday from 6:30 AM to 1:00 AM, Friday from 6:30 AM to 2:00 AM, Saturday from 7:00 AM to 2:00 AM, and Sunday from 7:00 AM to 1:00 AM.