Taco Bell

2.6
209 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 572 GAR Highway in Swansea. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
572 GAR Highway, Swansea, MA
02777, United States

Hours

Reviews

2.6
209 reviews
5 stars
60
4 stars
15
3 stars
18
2 stars
9
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported unsatisfactory food quality, including missing ingredients, poorly prepared items, and overall disappointment with the meals.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of oversight leading to a chaotic environment.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty dining areas and unkempt bathrooms.

Customer Experience

Overall, the customer experience was negatively impacted by the combination of slow service, poor food quality, and unprofessional staff behavior.
  • LL
    Lew
    Dec 21, 2025
    1.0
    Woman at the drive through is miserable and give attitude for no reason. I understand being indifferent to customers and being disinterested that's fine. Actively giving attitude for no reason while a customer is being pleasant is no okay. It's most of the staff here but this woman today stood out extra
  • KM
    Kenton McRanton
    Dec 15, 2025
    1.0
    This location is bad when it shouldn’t be it’s dead majority of the time, if you place a order larger then 10$ be prepared too wait With no one in the drive thru, it’s a newer store an it’s not very busy so the issue is the staff an they don’t get a lot business so it seems like they aren’t able to properly handle a rush. Went in one day to order 12 pc taco box to hear staff complaining in the back outloud when I said something to the manager after paying for my food he acted as if I was the problem an told me if I don’t want the food I can leave so I left. I’m sorry but when I pay for food an I immediately hear your entire crew complaining outloud about completing the order when the store is dead that’s unacceptable their was nobody their an their complaint aloud about 1 order an the manager actually rather refund the order then do it properly really poor location
  • JM
    Johan macea
    Dec 1, 2025
    5.0
    Ian Freitas was fantastic, even though I changed my order at the window last minute. Despite this, they still managed to provide exceptional customer service.
  • LD
    Lynsey Dasilva
    Nov 26, 2025
    1.0
    11:15 11/26. Terrible experience ordered food using the app was asked at drive thru if my order was correct. Got to the window was handed my food proceeded to leave upon looking in my bag of food I had chips with barely any in it but no cheese sauce I hadn’t ordered an extra cheese as well. Went back to the store and asked them for my chips and cheese that they forgot and the girl with pink/purple hair gave an attitude and basically threw the bag out of the window.
  • WB
    William Beavin
    Nov 2, 2025
    1.0
    Got a Build Your Own Luxe Craving Box. The beefy 5 layer burrito was just refried beans and the crunch wrap supreme was not folded and had zero meat. It was pretty much just nacho cheese and a hard tortilla. This place deserves a 0 star or better staff.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Swansea, MA?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 2:00 AM, and on Friday and Saturday from 9:00 AM to 3:00 AM.

Where is Taco Bell in Swansea, MA located?

Taco Bell is located at 572 GAR Highway, Swansea, MA 02777, USA.