Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty bathrooms and floors.
Service Quality
Customers frequently mentioned poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Food was often served cold or incorrectly prepared, with several complaints about missing items and overall quality.
Staff Attitude
There were numerous reports of unfriendly or rude staff interactions, contributing to a negative customer experience.
Inconsistency
The overall experience varied greatly, with some customers noting good service and food while many others reported significant issues.
HB
Herbert Brown
4 days ago
5.0
Like there fish fillet
SN
Sarah Nicholson
Feb 19, 2026
1.0
The bathroom smelled SO nasty! Like someone died in there…everything is dirty…I walked into the dining room and everything is sticky and there is trash and old food all over the floor and tables and chairs….this is the most embarrassing McDonald’s I’ve ever been to…not to mention the service was awful I was standing at the counter for 5 mins while 6 different people looked at me and ignored me we didn’t even know our McFlurry came out and was half melted…the food was ok could have been hotter
TT
Theodore
Feb 17, 2026
2.0
The food is well, McDonald’s food. It’s never going to win any awards for health or freshness.
I brought my kids here as a novelty dinner; we usually go maybe twice a year as a treat since they enjoy it.
We ordered inside using the self-service screen and barely saw an employee the entire time we waited.
The front counter looked like a ghost town, empty registers, empty pickup shelves, and no sense of energy or hospitality.
Another customer came in while we were there and stood at the counter for quite a while, insisting he doesn’t use the self-order kiosks.
Unfortunately, the restaurant itself was very dirty. Trash and old food littered the floor and tables, and it looked like it hadn’t been cleaned in some time.
To top it off, the prices were surprisingly high for what’s supposed to be a cheap, convenient meal. Definitely not the experience it used to be.
SM
steven morales
Feb 12, 2026
1.0
They don't pay attention when giving out food management does not care because it keeps happening order on uber they for got all my fries 🍟. But they do not care no one picks up the phone there. Just dont waist your time
RR
Rob
Jan 23, 2026
1.0
Absolutely disgusting! I went in to use the bathroom and there was poop all over the seat!! I couldn’t even finish my meal after
What are the operating hours for McDonald's Swansea on weekdays?
McDonald's in Swansea operates from 5:00 AM to 1:00 AM Monday through Friday.
Does the McDonald's in Swansea offer drive-through service and what are its hours?
Yes, the Swansea McDonald's offers drive-through service daily from 5:00 AM to 1:00 AM.
Can I order delivery or curbside pickup from this McDonald's location?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Which payment methods are accepted at McDonald's Swansea?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's Swansea?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Where can I view the full menu for McDonald's Swansea?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby places of interest to McDonald's Swansea?
Nearby places include Aqua Nailspa, Newsbreak bookstore, Jersey Mike's Subs, Orange Leaf ice cream shop, and CVS Pharmacy.
How can I access transportation or fuel services near McDonald's Swansea?
Nearby Exxon & Mobil gas stations provide fuel and convenience store services close to McDonald's for your travel needs.
What other dining options are near McDonald's in Swansea?
Nearby dining options include Wendy's fast food restaurant, Pizza Hut Express, Dunkin Donuts, and Hoy Tin Restaurant.
Is there WiFi available at McDonald's Swansea and what other services do they offer?
Yes, McDonald's Swansea offers WiFi along with drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering services.
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