McDonald's

3.3
904 reviews
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Business Details

631 Gar Hwy, Swansea, MA
02777, United States
(508) 672-9453
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
631 Gar Hwy, Swansea, MA
02777, United States

Hours

Reviews

3.3
904 reviews
5 stars
288
4 stars
189
3 stars
164
2 stars
73
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service problems.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or improperly prepared items, while others noted hot and fresh food.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with many noting rude or inattentive behavior.

Inconsistent Experience

Overall, customers expressed frustration with the inconsistency of service and food quality, leading to a lack of trust in the location.
  • SF
    Sophia Ferreira
    Nov 11, 2025
    1.0
    I didn’t get my sauces and not to mention my Sprite and I even got the wrong chicken sandwich
  • RW
    Reginald Wright
    Oct 25, 2025
    1.0
    They don’t care for customers in the store , I stood at the cash register for 20 minutes nobody came to service me . Everyone looks like they are either high or on something , worst McDonald’s ever and I only came for a happy meal and some fries !
  • SB
    Stephen Boland
    Oct 22, 2025
    2.0
    Heat inside places filthy dirty floors employee went to bathroom did not wash hands if they have a broom in this place
  • GG
    GF
    Oct 13, 2025
    2.0
    Ran out of pies, didn’t tell me until the pick up window and then proceeded to have nothing to offer other then lemonade or frappes. The workers in the windows were fine; all I could hear was the back kitchen yelling at the poor window guy who had nothing to do it. Crappy management.
  • SL
    Steven Leonard
    Oct 8, 2025
    1.0
    I asked for a double cheese burger with no pickles and extra onions and bbq sauce. There was literally NO ONE in line at the time in the drive thru. I get home and there are 6-7 pickles in the burger and no bbq sauce. I drive back, ask for a remake (not a refund), and it’s made right but ketchup and mustard is literally ALL OVER the top of the bun and once again, no bbq sauce. So I walk back in and for the third time ask for bbq and they finally delivered. On the third try they delivered. Of course I left the original bag with fries in it on the counter, which was what the bbq was meant for. I get it, I worked in fast food, but it’s like the words that come out of my mouth and what is ON THE SCREEN does not translate into what is made 90% of the time here. I really don’t think I’m asking for the world to remove pickles but apparently I am. Awful. Other times I have gone here with the same order it’s always no pickles, no onions. Whoever is chefing is straight up making the meals the way they wanna make them or can’t read.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Swansea on weekdays?

McDonald's in Swansea operates from 5:00 AM to 1:00 AM Monday through Friday.

Does the McDonald's in Swansea offer drive-through service and what are its hours?

Yes, the Swansea McDonald's offers drive-through service daily from 5:00 AM to 1:00 AM.