Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
920 reviews
5 stars
338
4 stars
216
3 stars
177
2 stars
63
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude staff and poor customer service, particularly during busy hours.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and overall poor food quality.
Cleanliness
The cleanliness of the restaurant was inconsistent, with several reviews noting dirty floors and tables.
Wait Times
Many customers experienced long wait times both in the drive-thru and inside the restaurant, often exceeding acceptable limits.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
- HBHerbert BrownNov 15, 20255.0Always stop to get my breakfast sandwiches here love my morning breakfast hete
- ZSZero ShepardOct 30, 20253.0No ketchup on my burger. No monopoly pieces.
- SPSarah Michelle PavaoOct 9, 20251.0So I ordered a 6$ meal and 2 burgers and they food was messed up I also didn’t get my ice cream cone. So I drive all the way back to the store and Zena the manager was very rude and wanted to take my food back THAT I PAID FOR and throw it away to give me new food. Taking food back once it touches customer hands is a major food safety violation I watched her rummage in my bag to check the food and the walk around a bag the new order without washing her hands. That’s nasty. When I said I was going to keep the food I pay for she said “oh no we’re not doing that” and gave me attitude. I get my new food and the fry’s are old and taste like crap and my burgers were wrong again. Very disappointed. And I waited for a while on top of it!
- KMKenton McRantonOct 5, 20251.0Not a great location the restraunt itself isn’t well kept dirty an food quality comes out poor recommend a different location
- RDRaymond DwyerOct 5, 20254.0Hamburger
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 181 James Reynolds Road, Swansea, MA?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to midnight.
When does the drive-thru service operate at this McDonald's?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, from 6:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's in Swansea, MA?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's app for ordering at this location?
Yes, customers can order using the McDonald's App available on both iOS and Android devices.
What amenities and services does this McDonald's location provide?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which nearby places can I visit before or after dining at McDonald's on James Reynolds Road?
Nearby places include Seasons Corner Market, Santander Bank ATM, UPS Access Point location, and Dunkin'. These spots are convenient for errands or grabbing additional refreshments.
Are there any nearby ATMs to McDonald's in Swansea for convenient cash access?
Yes, there is a Santander Bank ATM, North Swansea Shell ATM, and LibertyX Bitcoin ATM nearby for your convenience.
What nearby health and medical services are available close to McDonald's?
Nearby health services include Alpha Dental Swansea, Minute Clinic, MinuteClinic at CVS, and Swansea Dental Associates, providing options for dental and medical care.