Five Guys

4.3
668 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 573 Grand Army Highway in Swansea is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
573 Grand Army Highway, Swansea, MA
02777, United States

Hours

Reviews

4.3
668 reviews
5 stars
406
4 stars
151
3 stars
62
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with many customers noting issues with overly salty fries and inconsistent burger preparation.

Service

Generally positive feedback on staff friendliness and service speed, although some customers reported negative experiences with specific staff members.

Cleanliness

Inconsistent cleanliness reported, with some customers praising the cleanliness while others noted dirty tables and unsanitary conditions.

Pricing

Customers expressed concerns about rising prices, feeling that the cost does not always match the quality of food received.

Atmosphere

Complaints about loud music and uncomfortable temperatures in the dining area, affecting the overall dining experience.
  • DA
    Dennis Arruda
    5 days ago
    5.0
    Yes, I had a problem last week with my food at five guys in Swansea mass I called in today after work and the manager was nothing but nice and helped me out and actually remade my food for me. I thought that was very nice of him so I wanted to say keep up the good work and thank you very much for your help and for rectifying the issue
  • JR
    James Rodrigues
    Dec 5, 2025
    3.0
    Foods definitely not as good as when the first opened especially for how it basically doubled in price wouldnt mind of the quality was there like it used to be
  • JO
    Jason Oliveira
    Dec 2, 2025
    1.0
    The fries are disgustingly salty could not even eat them even with sauce
  • MC
    Maureen Capelotti
    Nov 9, 2025
    5.0
    My man bought me the best French fries. I said I wasn't hungry.. then ate all of his 🍿🍿
  • HK
    hafeez khan
    Oct 30, 2025
    5.0
    Awesome service and very friendly Brett's team!!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.