Dunkin'

4.3
315 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Swansea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
328 Wilbur Ave, Swansea, MA
02777, United States

Hours

Reviews

4.3
315 reviews
5 stars
205
4 stars
52
3 stars
28
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise the friendliness and helpfulness of employees, others report rude behavior and poor service.

Order Accuracy

Most customers appreciate that their orders are generally made correctly, but there are notable complaints about incorrect items and missing items.

Cleanliness

The location is frequently described as clean, contributing positively to the overall customer experience.

Quality Consistency

While many reviews highlight the quality of coffee and food, some customers express concerns about inconsistency in taste and freshness.

Speed of Service

Customers often commend the quick service, especially during busy hours, although some have noted recent slowdowns.
  • JM
    jonathan mastriano
    Nov 28, 2025
    5.0
    Employee are super nice and the wake up wraps so good and comes out hot and butter cookie latte is good and sweet
  • BS
    Bill Somerset
    Nov 26, 2025
    5.0
    Very clean
  • DK
    Daniel keyes
    Nov 22, 2025
    5.0
    Stop in every morning on my way into work. Everyone behind the counter greets me with love and smiles. Great staff with great coffee.
  • MP
    MaryEllen Pinson
    Nov 18, 2025
    1.0
    If I could give zero stars I would I just waisted 13$ I asked for a bagel with cream cheese a power aid and a chocolate frosted donut…. I was given a powder donut and a bagel with barely any cream cheese Dunkin’s are known for over putting cream cheese there wasn’t even enough for half the bagel never going here again
  • JJ
    Joann Johnson
    Nov 9, 2025
    5.0
    My local Dunkin on 103 Wilbur Ave. Graciously donated boxes of Joe for our Grand Opening of the Swansea Free Public Library. Thank you very much,so appreciated by The Friends of the Swansea Public Library..Jo Ann Johnson ❤

Frequently Asked Questions About Dunkin'

What are the holiday drinks currently available at Dunkin' in Swansea, MA?

This holiday season, Dunkin' in Swansea offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher to satisfy your festive cravings.

What are the operating hours of Dunkin' at 328 Wilbur Ave, Swansea?

Dunkin' is open daily from 5:00 AM to 7:00 PM to serve your coffee and breakfast needs.