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Dunkin' Zero
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Dunkin'

3.4
(182 reviews)
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Business Details

651 Gar Hwy, Swansea, MA
02777, United States
(508) 673-6400
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Swansea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
651 Gar Hwy, Swansea, MA
02777, United States

Hours

Reviews

3.4
182 reviews
5 stars
84
4 stars
20
3 stars
17
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and poorly made food and drinks were noted, with several customers expressing frustration over repeated mistakes.

Speed of Service

Customers consistently mentioned slow service, especially during peak hours, with long wait times reported in both the drive-thru and inside the store.

Quality of Food and Drinks

Mixed reviews on the quality of food and drinks, with some praising the coffee and donuts while others reported issues with cold or poorly prepared items.
  • JK
    jean keough
    Dec 16, 2025
    2.0
    They never pay attention to the customers inside only the ones in the drive through RIDICULOUS
  • SR
    Sharon Rivera
    Sep 28, 2025
    5.0
    El mejor cafe
  • SC
    Scott Cahill
    Sep 20, 2025
    5.0
    I've been going to this Dunkin for years. They have never disappointed in their food, drinks, or service. 10/10 will Dunkin again 😁
  • CG
    Charlie Giammarco
    Aug 14, 2023
    1.0
    This review is directed at the management of this location NOT the employees. YOU NEED TO STAFF YOUR STORES BETTER. We came by at 4PM on Saturday looking to get some iced coffees and when we pulled up they said "just give me one minute" then about 5 minutes passed so we asked if they would be getting to us soon and she said "sorry I'm the only one working right now its slammed in here" We decided to just leave so we didn't burden the employee any further. But it is despicable that the management here tries to run this location with a skeleton crew.
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Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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