Stop & Shop

3.8
679 reviews
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Business Details

450 Paradise Road, Swampscott, MA
01907, United States
(781) 596-1445
https://stores.stopandshop.com/ma/swampscott/450-paradise-road
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About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
450 Paradise Road, Swampscott, MA
01907, United States

Hours

Reviews

3.8
679 reviews
5 stars
293
4 stars
164
3 stars
107
2 stars
36
1 star
79

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers frequently reported poor quality of produce and meat, with instances of spoiled items and low inventory.

Customer Service

Many reviews highlighted unprofessional and rude behavior from staff, leading to negative shopping experiences.

Pricing

The store is perceived as overpriced compared to competitors, with many customers expressing dissatisfaction with high prices.

Store Cleanliness

Several customers noted cleanliness issues, particularly in bathrooms and produce sections.

Checkout Experience

Customers experienced long wait times at checkout due to insufficient staff, with many self-checkout machines malfunctioning.
  • VV
    Vega
    Nov 2, 2025
    2.0
    Clean, and the staff is fine, but good lord the product choices are disappointing. The only reason the get my continuous business is because they are close by.
  • RL
    Raymond Liming
    Oct 31, 2025
    1.0
    Was to expensive for mediocre food. Meat cuts are questionable, produce spoils quickly.
  • JK
    Jon Kaplan
    Oct 28, 2025
    5.0
    A great local supermarket in Vinnin Square. They have great produce and a great assortment of groceries. Kind of fun to see their robot rounding through the aisles.
  • CK
    Charles Kaufman
    Oct 17, 2025
    2.0
    I've been neutral to this place for years however today I had a very bad incident with a worker in the back near the deli. I asked a question to a few people and everybody said they didn't know if they had them or where they were finally this woman comes up and starts screaming that I asked four times and we told him we don't have them. Nobody at any time said they didn't have them they said they don't believe they know where they are if they have them. Very very unprofessional. It's hard to shop here anymore because of the prices are so high and this woman's attitude dissuade me
  • KA
    Ken Ardon
    Oct 12, 2025
    2.0
    This store sucks. Not a good produce selection. They don’t have enough staff so the self checkout machines always have flashing lights and nobody to solve the problem. They move things around too often which makes it harder to find items.
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Frequently Asked Questions About Stop & Shop

What types of shopping options does Stop & Shop offer?

Stop & Shop allows you to shop in-store or online, with options for delivery or pickup.

What is the Stop & Shop GO Rewards program?

The GO Rewards loyalty program offers personalized offers and lets customers earn points redeemable for gas or groceries.