Panera Bread

4.1
382 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Swampscott is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
433 Paradise Rd, Swampscott, MA
01907, United States

Hours

Reviews

4.1
382 reviews
5 stars
204
4 stars
85
3 stars
40
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the food, particularly the mac and cheese, salads, and breakfast items, although some found it overpriced or bland.

Customer Service

Service experiences vary widely; while some staff are praised for being friendly and helpful, many reviews highlight rude or unprofessional behavior from staff.

Cleanliness

Cleanliness is inconsistent; some customers report clean dining areas while others mention dirty tables and bathrooms.

Order Accuracy

There are frequent complaints about incorrect orders and issues with mobile and online ordering.

Atmosphere

The atmosphere is generally described as pleasant and suitable for studying or socializing, though some customers noted a decline in the overall vibe.
  • JM
    Johnny Minyety
    Nov 4, 2025
    5.0
    Me gusta las órdenes ago uber y son espectacular 👌
  • MT
    mara t
    Sep 29, 2025
    5.0
    Always order take out and the orders are never wrong. When I go in, the staff is friendly and on top of things
  • RR
    R Re
    Sep 7, 2025
    5.0
    Always delicious
  • TC
    Tesfa Tsbah Chanelle
    Sep 6, 2025
    5.0
    We usually enjoy going to this Panera, even though it takes us about 20 minutes to drive there. Today was our third visit, and in the past, we have always enjoyed the food — it’s delicious and usually worth the trip. Unfortunately, this time our experience was disappointing because of the service. We ordered two Spicy Chicken sandwiches, a bottle of water, and hot tea. After placing our order, we waited near the bakery area. While waiting, we realized we still needed the hot tea and water, so we approached one of the staff members for help. At first, he seemed respectful, but when we asked for the tea, his attitude quickly changed. He laughed as if we were bothering him, which made us uncomfortable. When we repeated our request, instead of helping us in a professional way, he responded with sarcasm, asking what size cup we wanted in a tone that felt like he was trying to be “smart” about it. We were surprised and disappointed because we expected kindness and respect, especially after making the effort to come to this location. We want to be clear that we love Panera’s food, and we came today because of our positive past visits. But the way we were treated made us feel ignored and disrespected. We hope management will take this seriously, because great food should always be matched with good customer service.
  • AA
    Abdeljalil Aben
    Sep 4, 2025
    4.0
    Nice place. One of my favorite places.

Frequently Asked Questions About Panera Bread

Does Panera Bread Swampscott accept reservations?

No, Panera Bread Swampscott does not accept reservations.

What are the opening hours for Panera Bread Swampscott?

Panera Bread Swampscott is open from 6:00 AM to 9:30 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 9:00 PM on Sunday.