Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Swampscott is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
388 reviews
5 stars
208
4 stars
85
3 stars
41
2 stars
16
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and long wait times for orders.
Food Quality
While many customers praised the food as delicious, there were complaints about portion sizes, pricing, and inconsistencies in order accuracy.
Cleanliness
Several reviews mentioned issues with cleanliness, including dirty tables and unsanitary bathrooms, which detracted from the overall dining experience.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the environment for studying or socializing, while others noted it felt chaotic and disorganized.
- SSsteve santoraDec 12, 20251.0Manager is rude and unprofessional! Hung up twice on my fiancé after they made a mistake with our order! Did nothing to fix issue just put blame on everyone else! This type of behavior should not be tolerated ! Fix it fast !
- LWLexi WNov 25, 20253.0This Panera needs some updating. There's no kiosk ordering available, and the pickup counter is behind their counter so you have to wait to be acknowledged to get your order which usually takes awhile.
- JMJohnny MinyetyNov 4, 20255.0Me gusta las órdenes ago uber y son espectacular 👌
- MTmara tSep 29, 20255.0Always order take out and the orders are never wrong. When I go in, the staff is friendly and on top of things
- TCTesfa Tsbah ChanelleSep 6, 20255.0We usually enjoy going to this Panera, even though it takes us about 20 minutes to drive there. Today was our third visit, and in the past, we have always enjoyed the food — it’s delicious and usually worth the trip. Unfortunately, this time our experience was disappointing because of the service. We ordered two Spicy Chicken sandwiches, a bottle of water, and hot tea. After placing our order, we waited near the bakery area. While waiting, we realized we still needed the hot tea and water, so we approached one of the staff members for help. At first, he seemed respectful, but when we asked for the tea, his attitude quickly changed. He laughed as if we were bothering him, which made us uncomfortable. When we repeated our request, instead of helping us in a professional way, he responded with sarcasm, asking what size cup we wanted in a tone that felt like he was trying to be “smart” about it. We were surprised and disappointed because we expected kindness and respect, especially after making the effort to come to this location. We want to be clear that we love Panera’s food, and we came today because of our positive past visits. But the way we were treated made us feel ignored and disrespected. We hope management will take this seriously, because great food should always be matched with good customer service.
Frequently Asked Questions About Panera Bread
Does Panera Bread Swampscott accept reservations?
No, Panera Bread Swampscott does not accept reservations.
What are the opening hours for Panera Bread Swampscott?
Panera Bread Swampscott is open from 6:00 AM to 9:30 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 9:00 PM on Sunday.
Does Panera Bread Swampscott offer delivery and pickup services?
Yes, Panera Bread Swampscott offers delivery, Rapid Pick-Up, and meal takeaway services.
Can I order online from Panera Bread Swampscott?
Yes, you can order online for Rapid Pick-Up or delivery through Panera Bread's website or mobile app.
What types of meals are served at Panera Bread Swampscott?
Panera Bread Swampscott serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Swampscott?
Panera Bread Swampscott accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there Wi-Fi available at Panera Bread Swampscott?
Yes, Panera Bread Swampscott offers complimentary Wi-Fi to customers.
What are some nearby places I can visit after dining at Panera Bread Swampscott?
Nearby places include Vinnin Square Plaza shopping center, Swampscott Modern Dentistry, and Marathon Sports for shopping and services.
Are there other restaurants near Panera Bread Swampscott?
Yes, you can find nearby dining options such as Jersey Mike's Subs, Chi Modern Asian Cuisine, Mexicali Cantina Grill, Aikia Steakhouse, and Cheeburger Cheeburger.
Are there fitness and wellness venues close to Panera Bread Swampscott?
Yes, nearby fitness and wellness venues include F45 Training gym, StretchLab, Elements Massage spa, and Body Mind Systems tai chi and martial arts club.