Five Guys

4.3
597 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 980 Paradise Road in Swampscott is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
980 Paradise Road, Swampscott, MA
01907, United States

Hours

Reviews

4.3
597 reviews
5 stars
368
4 stars
135
3 stars
41
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers and fries for being delicious and fresh, although some noted issues with soggy burgers and overcooked fries.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude interactions and poor handling of orders.

Pricing Concerns

Several reviews highlighted that the prices are considered high for the offerings, leading some customers to reconsider returning.

Order Accuracy

There were multiple complaints about incorrect orders and issues with order pickups, indicating a need for improvement in accuracy.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
  • KV
    K V
    Oct 23, 2025
    1.0
    Thank God we're getting a shake shack in the area. This place never does pick up on DoorDash, only delivery and order in store. So freaking weird.
  • SH
    scott harris
    Oct 16, 2025
    5.0
    This is a really good five guys.It's very quiet in here and very clean. The staff is extremely nice and the orders are always very fresh. If you want a place in the area, that's not that busy.But the quality is good. I would head here. It is my go to roughly once a month.
  • XX
    xSHA_MANx
    Aug 31, 2025
    1.0
    Burger bun was burnt on my patty melt and fries was under cook need better cooks here for 85 dollars for nasty tasting food i will go to burger king or McDonald's
  • WP
    W P
    Jul 29, 2025
    3.0
    One cheeseburger cost me 13 dollars no drink no French fries just to burger its up to people you guys if you want to go . Me I won't go there anymore too expensive sorry.....tiny burger 13 dollars whit nothing no thanks
  • WW
    winter
    Jun 19, 2025
    5.0
    so good

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.