Brand Certified
Five Guys
4.3(604 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
980 Paradise Road, Swampscott, MA
01907, United States
Certified by Five Guys • Feb 22, 2026
(781) 595-1300
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/980-paradise-road
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 980 Paradise Road in Swampscott is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
604 reviews
5 stars
373
4 stars
136
3 stars
41
2 stars
16
1 star
38
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and well-prepared, although some noted issues with soggy burgers and overly salty fries.
Service Issues
Several reviews highlighted inconsistent service, including long wait times, order inaccuracies, and rude staff interactions, particularly with management.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food received.
Cleanliness and Atmosphere
The restaurant was often described as clean and inviting, with a pleasant atmosphere, although some noted that it could be noisy.
- JMJ McGrathFeb 7, 20261.0Accidently ordered the wrong shake. Tried calling the store to ask them to not put a certain thing in the shake and the phone rang and rang and rang. Automated message says they are experiencing high call volume... which is BS! No one calls that place. No excuse that someone (manager on duty) cant answer the phone. Whats the point of having a phone number if you never intend to answer the phone?
- SPStefan PolnickiJan 4, 20265.0Great burgers awesome milkshakes
- RWRA “WaytooRad”Dec 5, 20255.0Burgers always slap
- KVK VOct 23, 20251.0Thank God we're getting a shake shack in the area. This place never does pick up on DoorDash, only delivery and order in store. So freaking weird.
- SHscott harrisOct 16, 20255.0This is a really good five guys.It's very quiet in here and very clean. The staff is extremely nice and the orders are always very fresh. If you want a place in the area, that's not that busy.But the quality is good. I would head here. It is my go to roughly once a month.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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