Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 26 Galaxy Pass in Sutton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
948 reviews
5 stars
528
4 stars
261
3 stars
87
2 stars
28
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting the taste and generous portions, though some reported issues with soggy or over-salted fries.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times for their orders.
Cleanliness
Feedback on cleanliness was mixed; while some found the restaurant clean, others reported unsanitary conditions and issues with food preparation.
Pricing
Customers frequently mentioned that the prices are high for fast food, with some feeling that the quality does not justify the cost.
Order Accuracy
Several reviews indicated problems with order accuracy, including missing items and incorrect orders.
- JHJack Henderson6 days ago2.0Somethings wrong with the burgers here. This places burgers taste like they have a layer of plastic and twice as much fat as normal
- TWthomas weeksNov 28, 20253.0Expensive greasy fast food with all the toppings you can pile on a burger. Don't forget the fries if your lucky they won't be sitting under a heat lamp. They definitely need more help too wait on the demand of customers.
- HPHeather PeirsonNov 3, 20253.0It's 5 guys we go for the fries right ? And maybe the shakes . Service is ok , not bad not fantasic. Cooks are a bit slow and seem to be out of order on how they make things Took 28 minutes on a weekend mid day for a little burger and little fry . Just seemed like a wait especially for the time of day . No line when I walked in and placed my order . Otherwise decent place to eat
- RDruth daubneyNov 2, 20255.0They always give extra fries
- JEJodi EnoOct 30, 20251.0Slow night and screwed up our order
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 26 Galaxy Pass in Sutton accept reservations?
No, Five Guys at 26 Galaxy Pass does not accept reservations.
What are the operating hours for dine-in and delivery at Five Guys in Sutton?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in, and delivery service is available from 10:00 AM to 9:30 PM every day of the week.
Can I order Five Guys online for delivery or pickup at the Sutton location?
Yes, you can order Five Guys online for delivery or in-store pickup at the Sutton location via their official order website or mobile apps.
What types of payment does Five Guys Sutton accept?
Five Guys Sutton accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer customization options for their burgers and milkshakes?
Yes, Five Guys offers over 250,000 burger combinations and more than 1,000 milkshake variations to customize your order.
Is there a kid-friendly menu or seating available at Five Guys in Sutton?
Yes, Five Guys welcomes children and offers a children's menu. They also have high chairs and wheelchair-accessible entrances and restrooms for accessibility.
Does Five Guys Sutton provide gluten-free options?
Five Guys offers sandwiches without buns via wraps or bowls that can suit gluten-sensitive customers, but some products like buns and certain condiments do contain gluten. Cross-contamination risk exists.
What nearby places can I visit around Five Guys Sutton before or after my meal?
Nearby places include Great Clips hair salon for a haircut, Q Nails & Spa for nail services, and Starbucks coffee shop if you want a coffee or dessert after your meal.
How can nearby mobile phone stores benefit customers visiting Five Guys Sutton?
Customers can visit Victra — Verizon Authorized Retailer or Verizon nearby for phone or accessory needs, conveniently combining errands with their meal at Five Guys.
What entertainment or service options are available close to Five Guys at 26 Galaxy Pass?
Guests can check out Redbox for movie rentals or visit Mickey's Car Wash & Detail Shop for car cleaning services before or after dining at Five Guys.