Five Guys

4.3
945 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 26 Galaxy Pass in Sutton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
26 Galaxy Pass, Sutton, MA
01590, United States

Hours

Reviews

4.3
945 reviews
5 stars
528
4 stars
261
3 stars
86
2 stars
27
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting their taste and freshness, though some reported issues with over-salting and cold food.

Service Speed

Many reviews highlighted slow service and long wait times, with some customers experiencing order mix-ups.

Cleanliness

Feedback on cleanliness was mixed; while some found the restaurant clean, others reported unsanitary conditions.

Pricing

Several customers commented on the high prices, with some feeling the value did not match the cost.

Staff Performance

While some reviews praised the friendly and accommodating staff, others noted issues with order accuracy and management during busy times.
  • HP
    Heather Peirson
    Nov 3, 2025
    3.0
    It's 5 guys we go for the fries right ? And maybe the shakes . Service is ok , not bad not fantasic. Cooks are a bit slow and seem to be out of order on how they make things Took 28 minutes on a weekend mid day for a little burger and little fry . Just seemed like a wait especially for the time of day . No line when I walked in and placed my order . Otherwise decent place to eat
  • RD
    ruth daubney
    Nov 2, 2025
    5.0
    They always give extra fries
  • JE
    Jodi Eno
    Oct 30, 2025
    1.0
    Slow night and screwed up our order
  • KT
    Kevin Tronkowski
    Oct 11, 2025
    4.0
    Classic Five Guys burgers and fries served with a pleasant smile
  • DD
    Denise
    Sep 17, 2025
    4.0
    This is my favorite five guys restaurant to go to! I absolutely love their blts and how many fries they give you! Although they are a little salty so I tend to ask for some that have only a little bit of salt. I don't want to have a heart attack within 5 years lol. The prices are okay and it's a nice atmosphere to chat in. I love that there's a Starbucks across the street so I'll usually run over there to get a drink while I wait for them to make my food.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.