Dunkin'

4.0
240 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sunderland, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
303 Amherst Rd, Sunderland, MA
01375, United States

Hours

Reviews

4.0
240 reviews
5 stars
119
4 stars
61
3 stars
30
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting the staff's pleasant demeanor and quick response times.

Order Accuracy

There are frequent complaints about incorrect orders, with customers reporting issues with receiving the wrong items or drinks.

Consistency

Customers noted a lack of consistency in drink quality and preparation, with some expressing disappointment in the taste and presentation of their orders.

Wait Times

Several reviews mentioned long wait times, particularly in the drive-thru, indicating a need for improved efficiency during busy hours.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and preparation, suggesting variability in food quality.
  • CD
    Carly D.
    Nov 16, 2025
    5.0
    Sat. 11/15 went in before an hour drive home. I got the loaded hashbrowns and snakn' bacon. The loaded hashbrowns were the perfect crisp. All other dunkins have never made them that good. The service was great. They were friendly, quick and responsive. Sweet ladies that night.
  • TT
    Taryn
    Sep 12, 2025
    5.0
    I had a job in Massachusetts in summer 2024 and 2025, and this Dunkin was on my route so I frequently grabbed a morning or evening sweet coffee treat. I am from MD/VA so the quality of Dunkin in MA is far superior in general, but this location had amazing service, and even when I was running late I knew their consistency and how quickly they would get me my order. The staff were always friendly, and I am genuinely going to miss going to this Dunkin.
  • TT
    Todd
    Jul 17, 2025
    1.0
    Idk what the the green hair drive thru girl's problem is but she always seems hella rude.
  • LL
    L
    Sep 14, 2017
    1.0
    This Dunkin donuts has messed up my coffee and even sandwich orders way more often than not and I've been going there a few times a week for well over a year straight now. The manager is unprofessional, rude and she is just as bad at making coffee as the new employees in training are. Nobody ever fully melts the sugar in an iced coffee even if you tell them exactly how to do it correctly and they assure you they know what they're doing. The only reason this location gets business at all is because it is the only Dunkin' Donuts around. I've even watched the manager deny someone an application, lying and saying she wasn't hiring during a time that they most certainly were hiring. No Dunkin' Donuts that small should ever need 3+ people working at all times and still fail miserably this often.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sunderland, MA?

Dunkin' in Sunderland, MA, is open daily from 5:00 AM to 8:00 PM.

What services does Dunkin' offer for pickup and delivery?

Dunkin' offers both curbside pickup and delivery services for customer convenience.