Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
539 reviews
5 stars
247
4 stars
154
3 stars
70
2 stars
26
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while some report friendly and helpful employees, others mention rude service and lack of professionalism.
Product Quality
There are frequent complaints about the freshness and quality of produce and deli items, with some customers finding moldy or expired products.
Store Cleanliness
The store is generally described as clean and well-stocked, although some reviews mention unpleasant odors and dirty restrooms.
Pricing Issues
Many customers feel that prices are high compared to competitors, and some express dissatisfaction with the value for money.
Checkout Experience
Customers report long wait times at checkout, with insufficient cashiers available during busy hours, leading to frustration.
- MGMacca “Macc” GarciaSep 22, 20251.0I come in just about every night running door to door delivery services that partner with stop and shop and other stores, and I typically bring my 3 year old and service animal in with us. There's normally a very nice man monitoring the self checkout area and is always so helpful and friendly. Tonight, he was replaced by a few young adults, one male and female. This is my first experience at a store where an associate has tried to get the attention and play with my service animal while I checked out an order. I'm not sure what lack of professional training this young girl has missed out on, but it is vital that store associates understand the risk of distracting a working service animal. Service animals go through vigorous training and maintenance to be able to aid persons with disabilities who require extra support while trying to navigate their everyday lives. It is an unfortunate risk on this location to have new untrained unprofessional employees intentionally endangering the lives of people in compromised situations that do not understand. I expect better of the stop and shop company and look forward to this location taking the opportunity to teach and promote growth within their teams.
- AAAllison AliceaSep 4, 20255.0Love there organic section hope they continue to add to it!
- KHKim HillsAug 26, 20251.0Sunday 8/23/25 bought corn on the cob and now realize why they were selling it fir 3 for $1 got home and husked it to find out they were all moldy should have known by the color of the husk but how sad that they actually sold it that way
- VDVictor DefreitasAug 21, 20251.0There is no consistency with anything. Today, all produce was questionable. Not sure what’s going on here but someone needs to figure it out .
- CSCandace StpierreJul 23, 20255.0Grabbed an Italian sub here , I didn't have time to stop somewhere else and needed something fast for my husband and I. I was actually quite pleased...it was packed with meats and cheese and super yummy.
Frequently Asked Questions About Stop & Shop
What types of shopping options does Stop & Shop offer to its customers?
Stop & Shop offers both in-store shopping and online shopping with delivery or pickup options to suit customer preferences.
What are the regular operating hours of Stop & Shop in Sturbridge, MA?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Where is Stop & Shop in Sturbridge located?
Stop & Shop is located at 100 Charlton Road, Sturbridge, MA, 01566, USA.
Does Stop & Shop provide any loyalty or rewards programs?
Yes, Stop & Shop has the GO Rewards loyalty program that offers personalized offers and allows customers to earn points redeemable for gas or groceries.
What services are available at Stop & Shop on Charlton Road?
Services at this Stop & Shop include Peapod, SCAN IT! Mobile, UPromise, Blue Rhino propane exchange, Western Union money transfer, Order It!, Pick-up (Attended), Coinstar, and Citizen's Bank.
What delivery options does Stop & Shop offer?
Stop & Shop offers delivery service for customers who prefer groceries brought directly to their homes.
What nearby stores can I visit after shopping at Stop & Shop?
After shopping at Stop & Shop, you can visit nearby stores like Five Below for discount shopping, Michaels for arts and crafts supplies, Old Navy for clothing, and Petco for pet products and services.
Are there nearby dining options close to Stop & Shop?
Yes, nearby dining options include Subway for fast sandwiches and Uno Chicago Grill for American and pizza cuisine, both located close to Stop & Shop.
Where can I access financial services near Stop & Shop?
Nearby financial services include Citizens Supermarket Branch bank and Western Union for money transfers, both conveniently located close to Stop & Shop.
How does Stop & Shop contribute to community welfare?
Stop & Shop is committed to fighting hunger in its communities and operates the Stop & Shop School Food Pantry Program to ensure no student goes to school hungry.