Dunkin'

3.9
338 reviews
Decked Out Lattes
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Business Details

215 Charlton Rd, Sturbridge, MA
01566, United States
(508) 347-7118
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sturbridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
215 Charlton Rd, Sturbridge, MA
01566, United States

Hours

Reviews

3.9
338 reviews
5 stars
171
4 stars
63
3 stars
48
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently noted friendly and helpful staff, but also reported issues with slow service and incorrect orders.

Food Quality

Several reviews highlighted problems with food quality, including burnt items and incorrect orders, while some customers enjoyed the coffee and donuts.

Cleanliness

Multiple reviews mentioned cleanliness issues, particularly with the dining area and food preparation.

Order Accuracy

There were numerous complaints about receiving incorrect orders, especially in the drive-thru and mobile orders.

Overall Experience

While some customers had positive experiences, many expressed frustration with service speed and order fulfillment.
  • JK
    Jennifer King
    Nov 9, 2025
    1.0
    Customer service was horrible
  • A1
    austin 11778
    Nov 7, 2025
    5.0
    I think the place is nice kind of small I ordered a chicken pepper burrito I think they didn't have it and I waited 10 minutes so instead they made me another sandwich to my surprise when I open the bag I actually had a small thing of hash browns too I really appreciate that considering I didn't pay almost six or seven dollars for that chicken pepper thing the people there are really nice they seem Lively and I like that
  • TC
    Thomas Cruickshank
    Oct 26, 2025
    5.0
    Awesome thanks
  • KM
    Kristal Mena
    Oct 21, 2025
    1.0
    I had a terrible experience at this Dunkin Donuts. I ordered a sourdough sandwich. When I went to eat it, I noticed that the bread had mold. How could they not have realized that the bread was like that? Where are the inspections of this place? Where is the hygiene of this place? It is very dangerous. Be careful and always watch your food.
  • PO
    Patrick O'Hanley
    Oct 5, 2025
    1.0
    While dining inside, the staff were talking poorly about many of the guests in the drive through. I also saw an employee lean her back against the donut rack, rubbing up against the donuts. Visit: Sept 30 around 11:30am.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sturbridge, MA?

Dunkin' in Sturbridge is open Monday to Saturday from 4:00 AM to 8:00 PM, and on Sundays from 5:00 AM to 8:00 PM.

Does Dunkin' in Sturbridge offer delivery services?

This Dunkin' location does not offer delivery, but you can order ahead using the Dunkin' mobile app for a fast grab and go experience.