Dunkin'

3.9
339 reviews
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Business Details

215 Charlton Rd, Sturbridge, MA
01566, United States
(508) 347-7118
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sturbridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
215 Charlton Rd, Sturbridge, MA
01566, United States

Hours

Reviews

3.9
339 reviews
5 stars
171
4 stars
63
3 stars
48
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Several customers complained about food quality issues, including burnt items and incorrect orders, while others enjoyed their meals.

Speed of Service

Many reviews highlight slow service, particularly during busy times, with long wait times reported in both drive-thru and in-store.

Cleanliness

Concerns were raised about cleanliness, with some customers noting dirty tables and unsanitary food conditions.

Overall Experience

Overall, experiences vary widely, with some customers expressing satisfaction while others report consistent issues.
  • YF
    YOWE FLOW
    Dec 19, 2025
    1.0
    Came here to pick up an order, morning shift drive thru lady is very rude for no reason. Don’t work in customer service if you don’t know how to talk to people. Don’t come to this Dunkin unless you want your day to be ruined.
  • JK
    Jennifer King
    Nov 9, 2025
    1.0
    Customer service was horrible
  • A1
    austin 11778
    Nov 7, 2025
    5.0
    I think the place is nice kind of small I ordered a chicken pepper burrito I think they didn't have it and I waited 10 minutes so instead they made me another sandwich to my surprise when I open the bag I actually had a small thing of hash browns too I really appreciate that considering I didn't pay almost six or seven dollars for that chicken pepper thing the people there are really nice they seem Lively and I like that
  • TC
    Thomas Cruickshank
    Oct 26, 2025
    5.0
    Awesome thanks
  • KM
    Kristal Mena
    Oct 21, 2025
    1.0
    I had a terrible experience at this Dunkin Donuts. I ordered a sourdough sandwich. When I went to eat it, I noticed that the bread had mold. How could they not have realized that the bread was like that? Where are the inspections of this place? Where is the hygiene of this place? It is very dangerous. Be careful and always watch your food.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sturbridge, MA?

Dunkin' in Sturbridge is open Monday to Saturday from 4:00 AM to 8:00 PM, and on Sundays from 5:00 AM to 8:00 PM.

Does Dunkin' in Sturbridge offer delivery services?

This Dunkin' location does not offer delivery, but you can order ahead using the Dunkin' mobile app for a fast grab and go experience.