Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sturbridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service were mixed, with some praising friendly staff while others reported poor service and order mistakes.
Food Consistency
While many customers enjoyed the coffee and donuts, there were complaints about incorrect orders and food quality.
Cleanliness
The location was generally noted as clean, contributing positively to the customer experience.
Atmosphere
The atmosphere was described as typical for a gas station Dunkin', but the friendly staff helped enhance the experience.
RD
R Dickerson
Feb 2, 2026
1.0
Stopped here twice traveling. The first time, I asked for a iced decaf coffee and a egg and cheese (no meat) on a bagel. Watched the girl look at the ticket, and then as she made the coffee regular caffeinated. Had to have it remade. 10 min for the sandwich, get out to the car, and its sausage and cheese no egg. The tickets attached were correct however. Had to have remade. Figured ok, maybe someone is having a bad day. Just gave it another shot while traveling and ordered a plain bagel toasted with cream cheese on the side. Got back to where Im staying and its a burned hard bagel. Either hire better people or get your crap together.
BR
Baba Ram
Feb 1, 2026
5.0
Thanks for being here 🙏
RS
Richard Szczepanski
Jan 2, 2026
5.0
Outstanding service! My breakfast sandwiches were made perfect and my coffee couldn't have been better! Not only did they move with such a pretty but they gave me quality at the same time which is very rare! Cheers to all there! 👍
MG
Mirok German
Dec 30, 2025
1.0
My order required a fork and I was not given one. Or napkins
JM
Josiah Maddox
Dec 26, 2025
2.0
The people were so friendly as well as absolutely incompetent! I placed my order for bagels and cream cheese, a bacon, egg, and cheese bagel, all plain, and two bacon topped avocado toasts (remember this). They came back and said "we don't have enough plain bagels, can we do another?" Sure, my daughter chose to put her sandwich on a cinnamon raisin bagel. Odd choice but she was accommodating. So two plain bagels with cream cheese and one cinnamon raisin for the sandwich. A few minutes later, they yell to me from the kitchen to say they did the raisin bagel with cream cheese and the plain for the sandwich.
"Is that right?"
"No, that's the opposite."
"Oh...well is it ok?"
"....no..."
I guess I was unreasonable.
Then they bring me the food after a few minutes. All three are plain bagels. I don't know where they found that last one, but it's either a little scary or a Christmas miracle!
Oh well. I took the food and met my family in the car. I handed it all out, only to realize there was no bacon on either of the avocado toast, but we had already left. 🤦
They were very nice people though.