Dunkin'

4.1
432 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sturbridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
236 Route 15, Sturbridge, MA
01566, United States

Hours

Reviews

4.1
432 reviews
5 stars
242
4 stars
84
3 stars
51
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude or incompetent service.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparations.

Cleanliness

The location was noted for being clean, which contributed positively to some customers' experiences.

Product Quality

While some customers enjoyed the coffee and donuts, others criticized the quality of food items, describing them as burnt or poorly made.

Atmosphere

The atmosphere was described as typical for a gas station Dunkin', but friendly service helped enhance the experience for some customers.
  • RS
    Richard Szczepanski
    Jan 2, 2026
    5.0
    Outstanding service! My breakfast sandwiches were made perfect and my coffee couldn't have been better! Not only did they move with such a pretty but they gave me quality at the same time which is very rare! Cheers to all there! 👍
  • MG
    Mirok German
    Dec 30, 2025
    1.0
    My order required a fork and I was not given one. Or napkins
  • JM
    Josiah Maddox
    Dec 26, 2025
    2.0
    The people were so friendly as well as absolutely incompetent! I placed my order for bagels and cream cheese, a bacon, egg, and cheese bagel, all plain, and two bacon topped avocado toasts (remember this). They came back and said "we don't have enough plain bagels, can we do another?" Sure, my daughter chose to put her sandwich on a cinnamon raisin bagel. Odd choice but she was accommodating. So two plain bagels with cream cheese and one cinnamon raisin for the sandwich. A few minutes later, they yell to me from the kitchen to say they did the raisin bagel with cream cheese and the plain for the sandwich. "Is that right?" "No, that's the opposite." "Oh...well is it ok?" "....no..." I guess I was unreasonable. Then they bring me the food after a few minutes. All three are plain bagels. I don't know where they found that last one, but it's either a little scary or a Christmas miracle! Oh well. I took the food and met my family in the car. I handed it all out, only to realize there was no bacon on either of the avocado toast, but we had already left. 🤦 They were very nice people though.
  • AT
    Allen Trafny
    Nov 27, 2025
    3.0
    Just had a small coffee to go. Nothing extraordinary
  • CC
    Critter Comfort
    Nov 11, 2025
    5.0
    Ossining DD best friendly service and they always get the order correctly.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Sturbridge, MA?

Dunkin' in Sturbridge is open from 4:30 AM to 7:00 PM Monday through Friday, and from 4:30 AM to 9:00 PM on Saturdays and Sundays.

Does Dunkin' Sturbridge offer delivery and pickup services?

Yes, Dunkin' Sturbridge offers both delivery and curbside pickup services for customer convenience.