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Wendy's

3.6
(824 reviews)

Business Details

351 Washington St., Stoughton, MA
02072, United States
(781) 344-1857

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
351 Washington St., Stoughton, MA
02072, United States

Hours

Reviews

3.6
824 reviews
5 stars
296
4 stars
199
3 stars
135
2 stars
54
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or poorly prepared items, and some customers experienced food poisoning.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a dirty environment.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of friendliness and confrontational attitudes.
  • SS
    Samantha Stepp
    5 days ago
    5.0
    I called in to make an accommodation to my DoorDash order (because you cannot do it in the app) and the man that answered the phone was SOOO nice! We even shared some laughs! It is so refreshing to have nice people handling customers. The food is also always so good at this location. There’s also a really nice lady who I’ve come across when I went through the drive thru. Unfortunately I didn’t catch names. Just wanted to express my gratitude for their customer service!
  • PW
    Pat W
    Feb 18, 2026
    1.0
    20 minutes in the drive through is too long. This is easily the slowest and least organized Wendy’s I’ve ever been too. I’ve given them way too many chances.
  • MR
    Melanie Richardson
    Feb 4, 2026
    5.0
    Workers are so nice. I have never had a problem here, my order is always correct. A big thank you to the workers.
  • IJ
    Its. Jordan
    Feb 1, 2026
    1.0
    terrible place, I found rats inside of the store and I even found a string of hair inside of my burger that cost over $5, which is insane to begin with. I would not come here again and definitely not recommend my family to eat at this place.
  • CP
    Cc Pp
    Jan 17, 2026
    1.0
    Tried to charge me 35 cents for a bottled water for kids meal. When the sign say drinks milk/ bottled water

Frequently Asked Questions About Wendy's

What are Wendy's drive-thru hours at 351 Washington St., Stoughton, MA?

The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.

Is Stoughton #211 Wendy's location currently open?

Yes, this Wendy’s location is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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