A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Numerous reviews highlighted poor customer service experiences, including rude staff and lack of assistance.
Checkout Experience
Customers frequently reported long wait times due to insufficient cashiers and issues with self-checkout.
Product Availability
Several reviews mentioned problems with product availability, including out-of-stock items and limited selection.
Store Cleanliness
While some customers praised the cleanliness of the store, others reported unsanitary conditions, particularly in restrooms.
Pricing Issues
Many customers expressed concerns about high prices and perceived value compared to competitors.
NR
Nathan Reyes
Nov 23, 2025
1.0
Don't use the online service for this store. The girl that picks the orders is rude and lacks decorum on how to treat people. I will be placing call to store manager and escalating this as I was treated like total garbage and mocked by this employee on front of shift manager.
AS
Alison Siegel
Oct 29, 2025
2.0
Why can’t a self check out lane be open when you only have one cashier? Four people head of me and three behind me. One of them abandoned their stuff and just left.
AG
Aria Gonzales
Oct 10, 2025
2.0
The bottle return setup here is pretty disappointing. It accepts only a limited range of containers, and apparently, they all need to have “MA” marked on the top.
DB
Daniel Blumenthal
Sep 7, 2025
1.0
What is the point of having a specific time window for online pick up if you are not going to have it ready. Second time this has happened….
BM
Ben Macaluso
Aug 17, 2025
2.0
Bottle return part of this store is a joke, takes very few things, all of which say MA up top.
What are the operating hours of Stop & Shop in Stoughton, MA?
Stop & Shop in Stoughton, MA is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery and pickup services?
Yes, Stop & Shop offers both delivery and pickup services for customer convenience.
What loyalty program does Stop & Shop provide, and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program which delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries.
What is the address and contact number for Stop & Shop in Stoughton?
Stop & Shop is located at 278 Washington Street, Stoughton, MA 02072. The main phone number is +1 781-341-1797.
What services are available at Stop & Shop?
Stop & Shop offers services including Peapod, SCAN IT! Mobile, RedBox rental kiosks, UPromise, Western Union, Order It!, Coinstar, and Citizens Bank.
How can I find Stop & Shop online or on social media?
You can visit Stop & Shop's website at https://stores.stopandshop.com/ma/stoughton/278-washington-street or their Facebook page at https://www.facebook.com/691803427660740.
Which places near Stop & Shop could I visit for banking and financial services?
Nearby you can visit Citizens Bank and Western Union for banking and currency exchange services, or Coinme for ATM and currency exchange needs.
Are there any nearby fitness centers close to Stop & Shop in Stoughton?
Yes, L A Fitness Stoughton and La Fitness are nearby gyms where you can engage in various fitness activities before or after shopping.
What dining options are available near Stop & Shop?
Near Stop & Shop, you can find several restaurants such as Golden Palace Chinese Restaurant, Burger King, Papa Gino’s Pizza, KFC, Taco Bell / KFC, Sunrise House, and Miranda Bread Brazilian Bakery and Restaurant.
Does Stop & Shop participate in any community programs?
Yes, Stop & Shop is committed to fighting hunger and supports the Stop & Shop School Food Pantry Program to ensure no student has to go to school hungry.