Stop & Shop

4.0
860 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
278 Washington Street, Stoughton, MA
02072, United States

Hours

Reviews

4.0
860 reviews
5 stars
383
4 stars
245
3 stars
119
2 stars
41
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service, with some employees praised for their helpfulness while others were reported as rude or unprofessional.

Checkout Experience

Long wait times and understaffing at checkout and deli areas were frequently mentioned, leading to customer frustration.

Product Availability

Customers noted issues with product availability and stock levels, particularly in the deli and produce sections.

Pricing

Many customers found prices to be high compared to competitors, with some expressing dissatisfaction over additional charges for bags.

Store Cleanliness

The store was generally described as clean and well-organized, although some reviews mentioned specific cleanliness issues.
  • NR
    Nathan Reyes
    1 day ago
    1.0
    Don't use the online service for this store. The girl that picks the orders is rude and lacks decorum on how to treat people. I will be placing call to store manager and escalating this as I was treated like total garbage and mocked by this employee on front of shift manager.
  • AS
    Alison Siegel
    Oct 29, 2025
    2.0
    Why can’t a self check out lane be open when you only have one cashier? Four people head of me and three behind me. One of them abandoned their stuff and just left.
  • AG
    Aria Gonzales
    Oct 10, 2025
    2.0
    The bottle return setup here is pretty disappointing. It accepts only a limited range of containers, and apparently, they all need to have “MA” marked on the top.
  • DB
    Daniel Blumenthal
    Sep 7, 2025
    1.0
    What is the point of having a specific time window for online pick up if you are not going to have it ready. Second time this has happened….
  • BM
    Ben Macaluso
    Aug 17, 2025
    2.0
    Bottle return part of this store is a joke, takes very few things, all of which say MA up top.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Stoughton, MA?

Stop & Shop in Stoughton, MA is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery and pickup services?

Yes, Stop & Shop offers both delivery and pickup services for customer convenience.