Stop & Shop

3.8
765 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
259 Main Street, Stoneham, MA
02180, United States

Hours

Reviews

3.8
765 reviews
5 stars
312
4 stars
205
3 stars
132
2 stars
46
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff interactions are inconsistent, with reports of rude cashiers and unhelpful customer service.

Cleanliness

The store is generally reported as clean and well-organized.

Pricing

Prices are frequently described as high compared to competitors, leading to dissatisfaction among customers.

Self Checkout Issues

The self checkout machines are problematic, causing frustration for customers due to sensitivity and frequent malfunctions.

Product Availability

There are ongoing issues with stock levels, with many customers noting empty shelves and lack of basic items.
  • OC
    Octavio Coelho
    Nov 17, 2025
    5.0
    Amazing place for shopping, and very quiet.
  • EA
    Eddie Aliberti
    Nov 16, 2025
    1.0
    Do not buy produce from the stop n shop stoneham. It is horrible. Watermelon is the worst. How do they get away with that
  • DC
    Dodie Denis Claar
    Oct 14, 2025
    5.0
    Clean but our cashier was cranky and rude.
  • JR
    Jessica Realejo
    Sep 9, 2025
    1.0
    Debbie the cashier has a nasty attitude. She made a face and said “you gotta be kidding me” loudly when she saw I had a cart full of items. I asked if she was speaking to me and she laughed and ignored me. She said hello to the two customers in front of me but was nasty with me, because I was grocery shopping, at the store she works at? Is this how you train your employees? How deplorable.
  • PP
    Patrick
    Sep 8, 2025
    3.0
    Staff is friendly store is clean. Every interaction I’ve had with management was bad. They’re terse and unfriendly.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Stoneham, MA?

Stop & Shop in Stoneham is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Does Stop & Shop in Stoneham offer delivery services?

Yes, this Stop & Shop location offers delivery services for customer convenience.