Five Guys

4.1
787 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 67 Main Street in Stoneham is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
67 Main Street, Stoneham, MA
02180, United States

Hours

Reviews

4.1
787 reviews
5 stars
415
4 stars
213
3 stars
73
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised the burgers and fries, while others reported issues with taste and preparation.

Service Issues

Numerous complaints about slow service, incorrect orders, and rude staff behavior.

Cleanliness

Concerns about cleanliness in the dining area, with reports of dirty tables and sticky floors.

Pricing

Customers noted that the prices are high, with some feeling the food quality does not justify the cost.

Customer Experience

Positive experiences highlighted friendly staff and good service, but many customers expressed disappointment with their overall experience.
  • SC
    stephen cotter
    Dec 30, 2025
    1.0
    So many times, against my better judgment, I've decided, you know what I could really go for a cheeseburger. I've tried at least 10 times over the past 3 years to place and online order at this location, and no joke, I have never been able to successfully order. It's either "unavailable'," something went wrong", " unable to process" or" sorry we are not taking online orders at this time". And every time I say, I'm done with this place. But they do have good burgers it's just a shame I'm never able to purchase one! The last time I went there and ordered in person (a few years ago) was such an absolute disaster and definitely a lesson learned. I'll try again next year 🤣
  • MC
    Matthew Cioffi
    Dec 5, 2025
    5.0
    Always a great burger. Fries are fresh, well cooked and salted.
  • KM
    Kyle Mastro
    Nov 17, 2025
    1.0
    This is a bizzarely bad Five Guys. My wife and I were just craving Five guys on our way home last night so we stopped by, and I can safely say it's the worst Five guys we ever had. The onions on my burger were insufficientlt grilled. The fries were really undersalted. It was generally lacking in flavor. Oh and they have a tip screen . . . for fast food, that's just obnoxious.
  • CH
    Cheryl Hutchinson
    Nov 16, 2025
    4.0
    It is a great burger place. Peanuts are superb. Staff is well trained, know what they're doing, and customer service oriented. Always kind to me. It is what is with a correct cost and atmosphere.
  • SS
    Stephanie Shields
    Nov 9, 2025
    1.0
    I have an allergy, the order guy called it out. I still got sick, could've been regular food poisoning. Either way Im really disappointed.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.