Brand Certified
Dunkin'
3.4(294 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2 Lynn Fells Pkwy, Stoneham, MA
02180, United States
Certified by Dunkin' • Feb 22, 2026
(781) 665-4444
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Stoneham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
294 reviews
5 stars
124
4 stars
44
3 stars
29
2 stars
22
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Attitude
Mixed reviews on staff friendliness; some praised individual employees while others noted rudeness and lack of care.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and with food handling.
Management Issues
Customers expressed dissatisfaction with management's responsiveness and operational decisions, including early closures and understaffing.
Product Quality
While some customers enjoyed the coffee and food, there were numerous complaints about incorrect orders and poor quality.
- DDDeelan1274Feb 6, 20265.0Always fast and good. Just had a great experience so I thought I would write a review. The manager is sweet and the person running the window was nice. Go Patriots!!
- BBBriszwaltNov 21, 20252.0I went through the drive-thru today I was missed charge, which wasn’t a big deal. So I left and came back about an hour later to talk to management about it what got me really upset was that he would not admit fault as if it never happened. Once again I could care less about the cost, but denying that it never happened is such a childish way of responding. Yes he switched the charge to what it was supposed to be (after I left) but if he would’ve just admitted that it happened I wouldn’t have written this review. #DUNKS-MANAGEMENT
- DAdon amiralianSep 28, 20255.0Good
- RPRicardo perezSep 11, 20255.0El mejor café ☕️
- SSSister StephanieSep 2, 20251.0The Supervisor wearing the black Beth Is real Hospital Dietary jacket is hell bent on charging $1.00 more for the additional piece of cheese yet refuses to add the half piece of cheese to the egg wrap. I wish I could speak with the owner and tell them how disappointing it is to see it after reaching my destination.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website