Dunkin'

3.4
291 reviews
Decked Out Lattes
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Business Details

2 Lynn Fells Pkwy, Stoneham, MA
02180, United States
(781) 665-4444
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Stoneham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2 Lynn Fells Pkwy, Stoneham, MA
02180, United States

Hours

Reviews

3.4
291 reviews
5 stars
123
4 stars
42
3 stars
29
2 stars
22
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for improvement in operational efficiency.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers expressing dissatisfaction with employee morale and professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the dining area, suggesting a need for better cleanliness standards.

Management Issues

Customers noted poor management practices, including inconsistent hours of operation and lack of accountability for service failures.

Product Quality

While some customers praised specific menu items, there were numerous complaints about incorrect orders and subpar food and drink quality.
  • BB
    Briszwalt
    3 days ago
    2.0
    I went through the drive-thru today I was missed charge, which wasn’t a big deal. So I left and came back about an hour later to talk to management about it what got me really upset was that he would not admit fault as if it never happened. Once again I could care less about the cost, but denying that it never happened is such a childish way of responding. Yes he switched the charge to what it was supposed to be (after I left) but if he would’ve just admitted that it happened I wouldn’t have written this review. #DUNKS-MANAGEMENT
  • DA
    don amiralian
    Sep 28, 2025
    5.0
    Good
  • RP
    Ricardo perez
    Sep 11, 2025
    5.0
    El mejor café ☕️
  • SS
    Sister Stephanie
    Sep 2, 2025
    1.0
    The Supervisor wearing the black Beth Is real Hospital Dietary jacket is hell bent on charging $1.00 more for the additional piece of cheese yet refuses to add the half piece of cheese to the egg wrap. I wish I could speak with the owner and tell them how disappointing it is to see it after reaching my destination.
  • EG
    Eric Gagnon
    May 27, 2023
    5.0
    Excellent crew! My order, small or large, is always correct and well prepared 🙂
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Stoneham, MA?

Dunkin' in Stoneham is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.