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Wendy's

3.3
(1045 reviews)

Business Details

1420 Allen St., Springfield, MA
01118, United States
(413) 273-7971

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1420 Allen St., Springfield, MA
01118, United States

Hours

Monday10:00 AM - 3:00 AM
Tuesday10:00 AM - 3:00 AM
Wednesday10:00 AM - 3:00 AM
Thursday10:00 AM - 3:00 AM
Friday10:00 AM - 3:00 AM
Saturday10:00 AM - 3:00 AM
Sunday10:00 AM - 3:00 AM

Reviews

3.3
1,045 reviews
5 stars
349
4 stars
217
3 stars
150
2 stars
88
1 star
241
  • SL
    Susan lecuyer-Watroba
    Apr 21, 2026
    2.0
    This place never has frosty. They should take them off the menu. Service is very slow. No ones in line place is empty. They say I'll be with you in a few mins and you wait 5plus before they come back. This is at night never during the day but at night its ridiculous.
  • NE
    norma enid
    Mar 27, 2026
    1.0
    Customer service was horrible when I tried to correct what I ordered I was told that’s not what I ordered didn’t get asked what sauce I wanted had to tell him at window didn’t get my food that I was missing because again he told me what I order didn’t come with what I was asking for when it did.
  • RD
    Rob Drechsler
    Mar 15, 2026
    1.0
    Maybe... just maybe... the slowest Wendy's I have ever been to. 25 minutes for and order on a lazy, Sunday with no rush of customers seems pretty rediculous for any fast food standard.
  • SE
    Sarah Enloe-Pelletier
    Jan 15, 2026
    1.0
    This Wendy’s very rarely gets an order right. Sometimes it's one or two items, sometimes it's every single thing. Doesn't matter if l've ordered through the app, the drive thru, delivery. I've only ever gotten one order from this Wendy's that was correct (a baked potato - I had a random craving.) I rarely eat Wendy’s anyway so it's no skin off my back to decide I’m never coming back to this location, I'm just confused how everything gets messed up. For example, tonight my husband got a combo meal (everything standard, the only customized thing was the Coke Zero he didn't get) and the only thing they got right was the fries. I guess potatoes are this Wendy's specialty so if that's all you’re after, this is the place.
  • MW
    Maria Westcott
    Jan 12, 2026
    1.0
    Just went to this location at 9:15pm on a Monday. We were the only car in the drive-thru. When we went to order the worker informed us that “the drivethru is closed” and we could “go inside”. No where, does the drive thru close before the inside restaurant, and also, they dont close until 3am. Lazy, inconsiderate workers. Dont even bother, go anywhere else. This location has always been terrible. Sincerely a 25-year resident.

Frequently Asked Questions About Wendy's

Is the Wendy's at 1420 Allen St., Springfield, MA currently open?

Yes, Wendy's at 1420 Allen St., Springfield, MA is open and committed to serving quality food every day.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open Monday to Friday from 7 AM to 3 AM, and Saturday to Sunday from 8 AM to 3 AM.

Brand Certified Facts from Wendy's

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Certified April 26, 2026Yext Knowledge Graph
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