Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
This place never has frosty. They should take them off the menu. Service is very slow. No ones in line place is empty. They say I'll be with you in a few mins and you wait 5plus before they come back. This is at night never during the day but at night its ridiculous.
NE
norma enid
Mar 27, 2026
1.0
Customer service was horrible when I tried to correct what I ordered I was told that’s not what I ordered didn’t get asked what sauce I wanted had to tell him at window didn’t get my food that I was missing because again he told me what I order didn’t come with what I was asking for when it did.
RD
Rob Drechsler
Mar 15, 2026
1.0
Maybe... just maybe... the slowest Wendy's I have ever been to. 25 minutes for and order on a lazy, Sunday with no rush of customers seems pretty rediculous for any fast food standard.
SE
Sarah Enloe-Pelletier
Jan 15, 2026
1.0
This Wendy’s very rarely gets an order right.
Sometimes it's one or two items, sometimes it's every single thing. Doesn't matter if l've ordered through the app, the drive thru, delivery. I've only ever gotten one order from this Wendy's that was correct (a baked potato - I had a random craving.)
I rarely eat Wendy’s anyway so it's no skin off my back to decide I’m never coming back to this location, I'm just confused how everything gets messed up. For example, tonight my husband got a combo meal (everything standard, the only customized thing was the Coke Zero he didn't get) and the only thing they got right was the fries. I guess potatoes are this Wendy's specialty so if that's all you’re after, this is the place.
MW
Maria Westcott
Jan 12, 2026
1.0
Just went to this location at 9:15pm on a Monday. We were the only car in the drive-thru. When we went to order the worker informed us that “the drivethru is closed” and we could “go inside”. No where, does the drive thru close before the inside restaurant, and also, they dont close until 3am. Lazy, inconsiderate workers. Dont even bother, go anywhere else. This location has always been terrible. Sincerely a 25-year resident.
Is the Wendy's at 1420 Allen St., Springfield, MA currently open?
Yes, Wendy's at 1420 Allen St., Springfield, MA is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Friday from 7 AM to 3 AM, and Saturday to Sunday from 8 AM to 3 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Can I order food online or via app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
Does Wendy's at 1420 Allen St. provide delivery and dine-in services?
Yes, this location offers delivery, dine-in, and drive-thru services.
How can I contact Wendy's at this location for questions or feedback?
You can call them directly at (413) 273-7971 or reach the Customer Care team via their website or the phone number 888-624-8140.
Are there any notable nearby restaurants around Wendy's at 1420 Allen St.?
Nearby restaurants include McDonald's, Sabores Authentic Mexican, Saray II Turkish Restaurant, China Gourmet, and Papa John's Pizza, offering a variety of dining options.
What gas stations are close to Wendy's at 1420 Allen St. for a quick fuel stop?
Nearby gas stations include Sunoco Gas Station and CITGO, convenient for refueling before or after your meal.
Are there any beauty salons or spas near Wendy's where I can visit?
Yes, nearby beauty salons and spas include Latina & Co. Salon and Spa, Avanti Salon & Day Spa, Comb and Company, Posh Studio, Hair by Jules, and New York Nail Salon.
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