Brand Certified
Wendy's
3.8(1215 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
757 Boston Road, Springfield, MA
01119, United States
Certified by Wendy's • Mar 01, 2026
(413) 273-7780
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ma/springfield/757-boston-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
1,215 reviews
5 stars
497
4 stars
314
3 stars
195
2 stars
67
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during late hours and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the food, others complained about cold, overcooked, or poorly prepared items.
Staff Attitude
Customer experiences with staff varied widely, with some noting rudeness and lack of attention, while others appreciated friendly service.
Cleanliness
Several reviews mentioned cleanliness issues in the restaurant, including dirty bathrooms and dining areas.
- MGMia GonzalezFeb 25, 20261.0I got this food door dashed and my food was cold even though my doordasher came quick the nuggets tasted weird, fries were fine, burger was also a little cold then next day which is today I wake up feeling sick?? I’m having diarrhea and I feel like I need to throw up and this is not the first time I felt like this getting Wendy’s food even though last time I got a whole other order and was throwing up all day. Disgusting food and do better
- ARAna RamosFeb 12, 20261.0El servicio pesimo, parte de empleados y manager con actitud arrogante. Falta de informacion para explicar al cliente lo que pide.
- HLHailey LaabsFeb 7, 20261.0Got charged for my food through mobile app, only to arrive at the store and they were out of all chicken, nuggets, tenders, even grilled chicken, and all French fries. They were out of everything except for sugar cookies. Nonetheless, they did not help me with a refund and gave heavy attitude.
- MRMarcos RodriguezDec 30, 20251.0I can’t believe how slow these workers are, almost forgot to give me my change and the way they put the food in the bag look like they just dumped everything in and didn’t care if it was a mess… I never experienced this at any other Wendy’s
- KTKyle TurcotteDec 15, 20251.0Couldn't figure out to get the discount for the coupons wasted my whole lunch break and got zero food would not recommend this location
Frequently Asked Questions About Wendy's
Is 757 Boston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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