Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,208 reviews
5 stars
494
4 stars
313
3 stars
195
2 stars
67
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during late hours and at the drive-thru.
Order Accuracy
Many reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers praised the food, others reported cold, overcooked, or poorly prepared items.
Staff Attitude
Feedback on staff behavior was mixed, with some customers noting rudeness while others appreciated friendly service.
Cleanliness
Several reviews highlighted cleanliness issues in the restaurant, including dirty bathrooms and dining areas.
- MRMarcos RodriguezDec 30, 20251.0I can’t believe how slow these workers are, almost forgot to give me my change and the way they put the food in the bag look like they just dumped everything in and didn’t care if it was a mess… I never experienced this at any other Wendy’s
- KTKyle TurcotteDec 15, 20251.0Couldn't figure out to get the discount for the coupons wasted my whole lunch break and got zero food would not recommend this location
- JRJossie RodriguezDec 7, 20253.0This place is good before 11pm. Anytime after tht the service sucks!
- NRNathan RobbinsApr 11, 20182.0It's a greasy fast food joint. In a pinch with no time to eat anywhere else I eat here. I don't ever crave Wendy's but one has to eat.
Frequently Asked Questions About Wendy's
Is 757 Boston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 757 Boston Road, Springfield, MA?
Wendy's at 757 Boston Road is open Monday to Friday from 7:00 AM to 3:00 AM, and Saturday to Sunday from 8:00 AM to 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's features a drive-thru open during the same hours as the restaurant: 7:00 AM to 3:00 AM on weekdays, and 8:00 AM to 3:00 AM on weekends.
Can I order Wendy's for delivery or takeout from this Springfield location?
Yes, this Wendy's location offers both takeout and delivery services. You can order via their app or online at order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, breakfast is served at this Wendy's in Springfield. You can order breakfast combos, croissants, biscuits, sandwiches, coffee, and sides through their app or website.
What payment options does Wendy's at 757 Boston Road accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (413) 273-7780. For customer feedback, visit the Wendy's Contact page or call 888-624-8140.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on their website at menu.wendys.com or via the Wendy's mobile app, including allergen information and pricing.
Which nearby restaurants could I visit before or after dining at Wendy's on Boston Road?
Nearby dining options include Marlee's Bar and Grill, Mattie's Cafe, Pizza Hut, Burger King, McDonald's, and Wingstop, offering a variety of cuisines and atmospheres.
What other amenities or shops are close to Wendy's that customers might find convenient?
Customers can visit nearby places such as Advance Auto Parts for automotive needs, CVS Pharmacy for health supplies, Santander Bank ATM, LibertyX Bitcoin ATM, as well as retail stores like Vans and Rent-A-Center.
How can nearby transit or services help me access Wendy's on Boston Road?
Nearby accessible services include USPS shipping at the UPS Access Point location and car wash services at Personal Touch Express Car Wash. These spots make it convenient for customers running multiple errands when visiting Wendy's.