Business Details
About
Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,028 reviews
5 stars
346
4 stars
212
3 stars
150
2 stars
84
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and frequent order mistakes.
Food Quality
Customers reported receiving cold, stale, or improperly prepared food, with several mentioning issues like raw chicken and incorrect orders.
Cleanliness
Several reviews noted unsanitary conditions, including messy dining areas and concerns about food safety.
Staff Attitude
Many customers experienced unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Operational Issues
Frequent complaints about the restaurant not opening on time, closing early, and staff being unresponsive or distracted.
- LLLexii LexxNov 13, 20252.0I placed a breakfast order about 5 mins before coming. And I put it for drive thru but they made me come inside to get the order instead. Ridiculous. And they gave me the bag almost immediately after walking inside so why did I need to get out my car to pick up an order that was for drive thru? Explain that to me.
- DDDavisNov 6, 20251.05 people working no customers inside are doing 1 order at a time, they wont take your order in the drive thru until the person in front of you gets there food. Then after waiting 10 minutes they wouldn't sell me a ranch sauce in the drive thur I had to go inside. Never in my life..
- CTChristopher TwiggsOct 25, 20251.0Horrible service
- DPDarren PoulesOct 17, 20251.0Gentlemen at window was nice, professional. The Baconator was disgusting, 🍟 cold! I don't recommend this location!
- C6Conejito 69Sep 29, 20253.0Nice place I wish where a bit more fast but nice people
Frequently Asked Questions About Wendy's
Is 1420 Allen St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Springfield, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Springfield, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (413) 273-7971.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1420 Allen St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Springfield, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1420 Allen St., Springfield, MA currently open?
Yes, Wendy's at 1420 Allen St., Springfield, MA is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Friday from 7 AM to 3 AM, and Saturday to Sunday from 8 AM to 3 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Can I order food online or via app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
Does Wendy's at 1420 Allen St. provide delivery and dine-in services?
Yes, this location offers delivery, dine-in, and drive-thru services.
How can I contact Wendy's at this location for questions or feedback?
You can call them directly at (413) 273-7971 or reach the Customer Care team via their website or the phone number 888-624-8140.
Are there any notable nearby restaurants around Wendy's at 1420 Allen St.?
Nearby restaurants include McDonald's, Sabores Authentic Mexican, Saray II Turkish Restaurant, China Gourmet, and Papa John's Pizza, offering a variety of dining options.
What gas stations are close to Wendy's at 1420 Allen St. for a quick fuel stop?
Nearby gas stations include Sunoco Gas Station and CITGO, convenient for refueling before or after your meal.
Are there any beauty salons or spas near Wendy's where I can visit?
Yes, nearby beauty salons and spas include Latina & Co. Salon and Spa, Avanti Salon & Day Spa, Comb and Company, Posh Studio, Hair by Jules, and New York Nail Salon.