Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,836 reviews
5 stars
833
4 stars
369
3 stars
292
2 stars
127
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Food Quality
While many customers enjoyed the food, there were complaints about cold items, missing ingredients, and incorrect orders.
Cleanliness
Some reviews highlighted cleanliness issues, with reports of a dirty environment and unsanitary conditions.
Order Accuracy
Numerous customers noted problems with order accuracy, including missing items and incorrect orders.
Management Issues
Several reviews pointed to poor management and lack of supervision, contributing to service delays and staff behavior.
- NBNaomi BeswickOct 1, 20255.0Jayden and the crew working with him are awesome! 🙌🏻 My husband I went there tonight and their service was 100% excellent. We definitely are going to go there more often. We are really grateful and we hope that they can see this review.✨
- HHHIMSep 8, 20255.0Such a kind person served me here. Thank you, Katrina!!
- ACAl CarrSep 6, 20251.0Baconator? / New Baconator?/2 pieces of bacon? I know about the prices inflation but did not get what I used to get.
- DCDanny cirulloAug 21, 20251.0As bad as the one in Pittsfield
- ABAmanda BatchelorAug 12, 20253.0Food was cold and was missing items
Frequently Asked Questions About Wendy's
Is 1290 St. James Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Springfield, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Springfield, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (413) 276-6442.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1290 St. James Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Springfield, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1290 Saint James Ave, Springfield, MA?
The drive-thru is open Monday to Friday from 7:00 AM to 3:00 AM, and on Saturday and Sunday from 8:00 AM to 3:00 AM.
Is Wendy's at 1290 Saint James Ave still open for service?
Yes, this Wendy's location remains open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment options are accepted at Wendy's on Saint James Ave?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I place an order online or through an app for Wendy's in Springfield, MA?
You can order through the Wendy's app available on the Apple App Store or visit order.wendys.com to place your order.
Are there options for delivery or takeout at this Wendy's location?
Yes, Wendy's offers delivery and takeout options at this location, along with dine-in and drive-thru services.
Where can I find menu pricing and nutrition information for Wendy's at 1290 Saint James Ave?
Menu pricing and nutrition details can be found on Wendy's official menu website or their mobile app once you select this location.
What are some nearby places I can visit after dining at Wendy's on Saint James Ave?
Nearby, you can visit entertainment venues like Bounce Trampoline Sports or Rivoli cinema, or grab a coffee at Dunkin'.
How can I find Wendy's near other popular spots like Bank of America or Quest Diagnostics?
Wendy's is conveniently located near Bank of America and Quest Diagnostics, making it easy to grab a meal before or after visiting these places.
Are there any nearby facilities for automotive services close to Wendy's at 1290 Saint James Ave?
Yes, RTNC Auto Wash and MarSyn Distributors (an AMSOIL dealer) are nearby for auto washing and automotive needs.