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Taco Bell / Pizza Hut

3.8
(1149 reviews)

Business Details

456 Sumner Ave, Springfield, MA
01108, United States
(413) 739-8674
https://locations.tacobell.com/ma/springfield/456-sumner-ave.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 456 Sumner Ave in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / Pizza Hut
456 Sumner Ave, Springfield, MA
01108, United States

Hours

Reviews

3.8
1,149 reviews
5 stars
506
4 stars
239
3 stars
207
2 stars
63
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and attentive, while others are reported as rude and dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and delicious meals, while others received cold or unsanitary food.

Wait Times

Customers reported long wait times, especially during busy hours, which negatively impacted their experience.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted unsanitary conditions.
  • KW
    Krissy Wells
    Feb 1, 2026
    1.0
    Manager very rude didn’t acknowledge me and ignored me when I asked if she could check my order. I’ve worked fast food as a manager and never in my life did that to any customer. The employees seem nicer than the manager. Sorry to say I won’t be back.
  • MC
    Mission Clinician
    Jan 21, 2026
    5.0
    Everything was made to order, made correctly with specifications and even labeled so there was no guessing which was which! When we asked for extra they gave extra! Delicious and done right!
  • DC
    Darrell Coppedge
    Jan 18, 2026
    5.0
    The wait time for the food was about 8 minutes..Food was hot n very good...The staff was nice and welcoming.. I will be back soon
  • RS
    Richard Shone
    Jan 11, 2026
    5.0
    Gotta love Taco Bell
  • IF
    I don’t forgive
    Dec 21, 2025
    5.0
    Great customer service great food

Frequently Asked Questions About Taco Bell / Pizza Hut

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 7:00 AM to 2:00 AM Monday through Wednesday, and until 3:00 AM on Thursday and Friday.

Does Taco Bell in Springfield offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.

Brand Certified Facts from Taco Bell / Pizza Hut

Taco Bell / Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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