Taco Bell / Pizza Hut

3.8
1140 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 456 Sumner Ave in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / Pizza Hut
456 Sumner Ave, Springfield, MA
01108, United States

Hours

Reviews

3.8
1,140 reviews
5 stars
499
4 stars
238
3 stars
207
2 stars
63
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, stale, or improperly prepared.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude employees.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms.

Positive Experiences

Despite the negatives, several customers praised friendly staff and good service during their visits.

Drive-Thru Efficiency

While some found the drive-thru quick and accurate, others experienced significant delays.
  • JC
    julian cornejo
    Oct 17, 2025
    1.0
    Came to Taco Bell and had a pizza combo with breadsticks. The pizza you can tell had been made a long time ago and it was just sitting there. Not to mention. The bread sticks were made at 12:16 and should have been discarded a long time ago. Do not get pizza from this place as you will be very disappointed. Not coming back!
  • YC
    Yvette Charbo
    Oct 3, 2025
    3.0
    Taco meat over cooked and dry. They're quick but then you leave with order from drive-thru and 'no' sauce.
  • NH
    Nick Hanke
    Sep 26, 2025
    3.0
    Food is...fine I guess, but the wait can be crazy. And warning if you go in at night ,I hope you like waiting around with out anyone even asking you a thing while standing right at the counter.
  • JJ
    Jess
    Aug 27, 2025
    5.0
    All I can say is, this is the cleanest Taco Bell I’ve ever been to the customer service is excellent, and the food was great!
  • BM
    Bryan Del Monte
    Aug 6, 2025
    1.0
    They were all arguing and they gave me tomatoes when I said only chicken in my burrito would give it a 0/10 if I could

Frequently Asked Questions About Taco Bell / Pizza Hut

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 7:00 AM to 2:00 AM Monday through Wednesday, and until 3:00 AM on Thursday and Friday.

Does Taco Bell in Springfield offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.