Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1264 Boston Road in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, cold food, and lack of meat.
Cleanliness
Several customers noted unsanitary conditions and a dirty environment in the restaurant.
Positive Staff Interactions
Some customers praised friendly staff members who provided good service despite overall negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and issues with the mobile app or kiosk ordering system.
TS
Tori Snyder
2 days ago
1.0
Horrible not clean food cold
ZJ
Zaria and jayden
Nov 3, 2025
1.0
Horrible service..poor customer service from the female manager.. would not recommend the Boston rd taco bell.
AR
Angelica Reynoso
Oct 27, 2025
1.0
Manager clarine. Did not wanted to provide with her name spelling. She said i dont need her name but she is the manager on site. I placed an order and was cheated on 2 orders of fries. Order two large and was sent to small size. Fries were missing from box. The food arrived wet and semi cold. This was dinner unfortunately! Never again! Not the first time ive had issues
NF
Nick Fraioli
Oct 24, 2025
1.0
Right off the rip when the kids working there were taking my order, they rushed me, than when I pulled up to the window I over heard them inside talking about urinating in the floor drain in the kitchen... I had ordered 4 tacos and paid extra for extra cheese and this is what I got... Worst taco bell I have ever been to. Didn't want to go back and risk them tampering with my food.
CL
Christopher Lazarick
Oct 10, 2025
5.0
Friendly Staff, Always Treating Us Excellent and Enjoying our Visits
What are the operating hours for the Taco Bell drive-thru at 1264 Boston Road, Springfield?
The drive-thru at Taco Bell 1264 Boston Road is open from 7:00 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM on Thursday through Saturday.
Where is Taco Bell located in Springfield, MA?
Taco Bell is located at 1264 Boston Road, Springfield, MA 01119, USA.
What payment options are accepted at this Taco Bell location?
You can pay at Taco Bell with American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell at this location offer online ordering and delivery?
Yes, Taco Bell offers online ordering for pickup or delivery through their website and mobile app.
What are some popular menu items and specialties available at this Taco Bell?
Popular items include tacos, burritos, combos, Dollar Cravings, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Is there seating available and does this Taco Bell welcome families and children?
Yes, this location has seating and welcomes families and children.
Does Taco Bell 1264 Boston Road offer breakfast and late-night food options?
Yes, they serve breakfast as well as late-night food.
Can I find a bank nearby Taco Bell for quick banking needs?
Yes, Webster Bank is located nearby, convenient for banking before or after your visit to Taco Bell.
What other dining options are near Taco Bell on Boston Road?
Nearby dining options include Denny's, Moe's Southwest Grill, Boston Road Pizza, Abdows Family Restaurants, IHOP, KFC, and Dunkin'.
Are there any convenient stores or gas stations close to Taco Bell at 1264 Boston Road?
Yes, nearby locations include ALDI USA, Sunoco, Boston Road Sunoco, Nouria, and F.L. Roberts, which offer convenience and fueling options.