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Taco Bell

3.8
(1100 reviews)

Business Details

1264 Boston Road, Springfield, MA
01119, United States
(413) 426-9636

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1264 Boston Road in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1264 Boston Road, Springfield, MA
01119, United States

Hours

Reviews

3.8
1,100 reviews
5 stars
488
4 stars
220
3 stars
187
2 stars
69
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, cold food, and unsatisfactory taste.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, as well as enjoying the food.
  • MS
    Melissa Santiago
    Jan 11, 2026
    1.0
    The gentleman who took our order made us wait for ten minutes. Then when we did get to order he rushed us. When we pulled up to pay there was a girl with him and they both seemed upset. I asked for a receipt and she rolled her eyes. I wasn't offered sauce or napkins and they shut the window quickly and ignored me when I did ask for some. I left will not return.
  • MN
    M N
    Dec 17, 2025
    1.0
    Ordered a Crunchwrap Supreme and received a “Crunchwrap” with ONLY lettuce and tomatoes there was NO beef, Sourcream, and nacho cheese in the wrap… This is unacceptable to be charged for something that was not made the right way.
  • MB
    Marangela Baez
    Dec 9, 2025
    1.0
    Bad bad frfr they out here playing with people jobs and life
  • TS
    Tori Snyder
    Nov 22, 2025
    1.0
    Horrible not clean food cold
  • ZJ
    Zaria and jayden
    Nov 3, 2025
    1.0
    Horrible service..poor customer service from the female manager.. would not recommend the Boston rd taco bell.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-thru at 1264 Boston Road, Springfield?

The drive-thru at Taco Bell 1264 Boston Road is open from 7:00 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM on Thursday through Saturday.

Where is Taco Bell located in Springfield, MA?

Taco Bell is located at 1264 Boston Road, Springfield, MA 01119, USA.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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