Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.3
1,380 reviews
5 stars
790
4 stars
326
3 stars
152
2 stars
50
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported understaffing leading to long checkout lines and inadequate assistance in-store.
Product Quality
Mixed feedback on product quality, with some customers praising fresh produce while others noted issues with meat and deli items.
Customer Service
Customer service experiences varied widely, with some praising helpful staff while others reported rudeness and lack of training.
Store Cleanliness
The store was generally described as clean and well-stocked, although some reviews mentioned unsanitary conditions.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived high costs for items.
- KLKevin LaCombeJan 4, 20261.0picked up my online order and clearly sooneone aint checking products and they must have a mouse issue
- JJJoseNov 21, 20254.0Prefiero ese supermercado para hacer mis compras. Pero un empleado no sabe la rea id de P.R es valida en USA...
- KPKenneth PerreaultOct 20, 20255.0It was Superkalagragilisticexpealadosys.
- BMBrian MokrzyckiOct 12, 20255.0Really good store one of the best in the area especially the grocery department
- LGLucan GoldsSep 16, 20254.0The only one in the general area.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop on weekdays?
Stop & Shop at 1277 Liberty Street, Springfield, MA is open from 7:00 AM to 10:00 PM Monday through Friday.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery service for customer convenience.
How can I benefit from the Stop & Shop GO Rewards loyalty program?
The GO Rewards program offers personalized offers and allows customers to earn points redeemable for gas or groceries.
What shopping options does Stop & Shop provide?
Customers can shop in-store or online with options for delivery or pickup.
What community initiatives is Stop & Shop involved in?
Stop & Shop supports fighting hunger through the School Food Pantry Program to ensure no student goes to school hungry.
What additional services can I find at Stop & Shop?
Services include flu vaccination, RedBox rentals, Coinstar, Western Union money transfers, and more.
What is the phone number to contact Stop & Shop on Liberty Street?
You can reach Stop & Shop by calling +1 413-732-6920.
Are there any nearby financial services to Stop & Shop?
Yes, nearby financial services include Coinme for currency exchange and Citizens ATM for banking needs, which can be convenient before or after your shopping trip.
Where can I find propane exchange services near Stop & Shop?
Blue Rhino Propane Exchange is located near Stop & Shop, offering a convenient place to swap your propane tanks.
What nearby entertainment options are available around Stop & Shop?
You can enjoy bowling at AMF Airway Lanes or watch a movie at Redbox kiosks located close to Stop & Shop.