Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.3
1,154 reviews
5 stars
655
4 stars
281
3 stars
133
2 stars
35
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for being rude or inattentive.
Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with dirty floors and expired products.
Checkout Experience
Long wait times at checkout are a common complaint, with many customers frustrated by the limited number of cashiers and issues with self-checkout machines.
Pricing
Prices are perceived as high compared to competitors, leading to dissatisfaction among customers who expect better value.
Product Availability
While many customers appreciate the variety and availability of products, some have reported issues with stock levels, particularly in the meat and deli sections.
- JGjimmy gonzalezOct 20, 20251.0Cashier did not bags are groceries not paying attention with her job and talking to a other person
- RTRachel ThresherSep 8, 20255.0Thank you team for being so helpful, professional and efficient. Keep up the great work! Kudos
- IOIlene OrtizAug 24, 20255.0This store is always clean and organized.
- HJHeywood JablomeAug 9, 20255.0Your standard large chain grocery store. Prices are a slightly on the higher end, at least for Springfield. But as far as your normal shopping expectations and experience, you'll not be surprised not disappointed here.
- MMMichael MillerJul 20, 20254.0Pretty average store, low on a few things we were looking for, overall a nice clean store !!
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop at 1600 Boston Road, Springfield?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers delivery and pickup options for customers who prefer shopping online.
How does the Stop & Shop GO Rewards loyalty program work?
The GO Rewards program provides personalized offers and lets customers earn points redeemable for gas or groceries.
What community initiatives is Stop & Shop involved in?
Stop & Shop supports fighting hunger through programs like the School Food Pantry to ensure no student goes to school hungry.
What is the contact phone number for Stop & Shop at this location?
The main phone number is +1 413-543-1041.
What services are available at Stop & Shop besides grocery shopping?
Services include SCAN IT! Mobile, RedBox, UPromise, Blue Rhino propane exchange, A+ Bonus Bucks, Western Union money transfer, Order It!, Coinstar, and Citizens Bank services.
What are some nearby financial services available close to Stop & Shop?
Nearby financial services include Citizens Bank, Coinstar machines, Western Union money transfer, and People's United Bank, making it convenient for customers to handle banking tasks before or after grocery shopping.
Are there nearby dining options customers can visit in the area?
Yes, there is a McDonald's nearby offering fast food and coffee, which is convenient for a quick meal or snack before or after shopping at Stop & Shop.
Where can I find home improvement or retail stores near Stop & Shop?
Nearby retail options include Ocean State Job Lot for home goods and crafts, Staples for office supplies, and Lowe's Home Improvement for building and garden needs.
Is there a place near Stop & Shop to handle shipping and package delivery?
Yes, customers can use UPS Access Point locations and Amazon Locker nearby for convenient package drop-off and pickup services.