Brand Certified
Sonic Drive-In
3.4(2197 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
1057 Boston Road, Springfield, MA
01119, United States
Certified by Sonic Drive-In • Mar 01, 2026
(413) 264-6250
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/ma/springfield/1057-boston-road/store-6346
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, MA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1057 Boston Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.4
2,197 reviews
5 stars
773
4 stars
431
3 stars
358
2 stars
194
1 star
441
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unresponsive staff, and rude service, particularly at the drive-thru and order stalls.
Food Quality
Many reviews highlighted poor food quality, including cold, soggy, or improperly prepared items, leading to dissatisfaction.
Facility Condition
The location was described as run-down and dirty, with closed dining areas and broken order kiosks, contributing to a negative customer experience.
Staffing Problems
Numerous reviews mentioned staffing shortages, which affected service speed and order accuracy.
Customer Experience
Overall, customers expressed disappointment with their experiences, citing a lack of care from staff and management, leading to a decline in the restaurant's reputation.
- JDJoe DubouisFeb 19, 20264.0Almost always the right place to get the food from. Quick, affordable, and taste right. I recommend.
- JFJesenia FernandezFeb 14, 20261.0I had a $12 worth of food delivered ( 4 of all American combo, 1 was custom for a family member) ordered a strawberry milkshake for myself as well. and half was delivered , I was missing the milkshake and another combo . Tried calling the delivery driver and got nothing. This is the second time this place has messed up my order.😮💨
- DSDee Tee (sUpreMe2316)Feb 1, 20265.0William is the most amazing employee at any fast food restaurant I've ever been to! He really goes above and beyond to make customers happy! Seriously, give the man a raise, or at least some acknowledgement please. Thanks William , you're the best! 🤩
- HBHeather BressetteJan 31, 20265.0I'm coming from Hartford CT and when I do I'm always sure to place an order online. I check in when I arrive and within 5 minutes they bring it out to you fresh hot and perfectly made just the way you ordered it! They bring out extra sauces just in case you need them which I always need their honey mustard for the fries that are by far the best fries around! I've never once went to Sonic on Boston Rd in Springfield Ma and was dissatisfied! This place is awesome! Try it out for yourself you'll see.
- LCLoreena CushingJan 27, 20261.0Food was soggy and gross app said to pull into a parking spot and they'd bring me my food nobody came out for 20 minutes I tried calling no answer finally went to the drive thru they had no idea about my order and gave me my chili dogs upside down
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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