Pizza Makers

3.9
229 reviews

About

Pizza RestaurantRestaurantItalian RestaurantTake Out Restaurant
PIZZA MAKERS offers great Meals and Great Deals. We also offer Italian/American food. We have been in business for over 33 years and serve different styles of Grinders, Pizza, Appetizers, Salads, Calzones, Dinners and much more. We also do catering

Location

Pizza Makers
1826 Allen Street, Springfield, MA
01118, United States

Hours

Reviews

3.9
229 reviews
5 stars
126
4 stars
41
3 stars
18
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the pizza and grinders while others described them as stale or poorly made.

Customer Service

There are numerous complaints about rude and unprofessional staff, with some customers experiencing poor service during their visits.

Pricing

Many reviews mention that the prices are considered high, especially in relation to the quality of food received.

Cleanliness

Several customers expressed concerns about the cleanliness of the establishment, noting unsanitary conditions and lack of proper health precautions.

Delivery Issues

Customers reported problems with delivery, including late arrivals and incorrect orders, leading to dissatisfaction.
  • RK
    Ryan K
    Nov 4, 2025
    1.0
    Honestly their pizza and grinders are okay but not what they used to be. For what you’re paying, the service, and the area they’re located you could easily find a better place for what you’re looking for. To start the hours they have listed aren’t accurate as I’ve tried placing orders mid day on Tuesdays and Wednesdays to find that they aren’t open (or just refusing to answer the phone.) When they are open they are beyond rude. Usually a younger girl at the front counter that couldn’t care less about anything going on I waited 10 minutes in store for my order after placing a pick up before the cook in the back had to tell her that my orders been done for the past 15 minutes. This place used to be my go to spot for grinders and slices but over the past couple years it’s gone severely down hill both in service and quality.
  • MJ
    Mike Johnson
    Oct 5, 2025
    5.0
    I recently went to this establishment for a steak and cheese and veal cutlet grinder. Met a cool named Josh, not only was he awesome with customer service his food that he prepared me was absolutely perfect steak was cooked and seasoned perfectly and the veal was delicious and juicy. Before the grinders were not made well and poorly put together. But I'll be back for sure just because of this young man he is great at his work.
  • JC
    Javier Correa
    Jul 10, 2025
    1.0
    Had a grinder today was horrible
  • CS
    Cynthia Stokes
    Jun 30, 2025
    1.0
    I went there on my way to work to get a slice of cheese pizza when I got there I gave him my car. I opened the box to put some Parmesan and hot pepper seeds on it. It wasn’t nothing but pizza with sauce. There was no cheese I asked him if he could put some cheese on where’s the cheese he gonna get a little bit and sprinkle it on the top I was gonna cancel the transaction with my bank, but my son ended up eating it. It was disgusting. He said they suck. The guy didn’t have no kind of customer service skills or anything and they cash you out and used a gloves to go back and make pizza very Disgusting. I will never eat there again.
  • RO
    Ruben Olmeda
    Sep 1, 2018
    5.0
    Absolutely delicious.. well worth the money spent. I've been to hundreds of pizzerias nationwide and have to say the food was by far one of the best places. Had calzone, wings,ziti with meatballs and mozzarella sticks. Family enjoyed everything... thats a first.

Frequently Asked Questions About Pizza Makers

What type of cuisine does Pizza Makers offer?

Pizza Makers offers Italian and American food including pizzas, grinders, appetizers, salads, calzones, and dinners.

How long has Pizza Makers been in business?

Pizza Makers has been serving customers for over 33 years.