Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,227 reviews
5 stars
449
4 stars
236
3 stars
222
2 stars
84
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers complained about cold food, undercooked items, and overall poor food quality.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some being friendly while others were reported as rude or unprofessional.
Cleanliness
The cleanliness of the location was often criticized, with reports of dirty conditions and poorly maintained facilities.
- LGLucan GoldsNov 15, 20254.0Nice and clean. Fast service.
- DNDawul NuriOct 30, 20255.0The girl at window was nice
- MGMiranda GalloSep 24, 20255.0Very good service here I ordered a very large meal with the Big Mac pack pies and sauces and they got everything! Very happy bc everywhere else always misses stuff
- JJJustin JohnsonSep 15, 20251.0Every time I come I get parked… regret coming every time. Should’ve went to Wendy’s next door.
- MOMarylin OrtizSep 3, 20255.0Delicious 🤤
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in Springfield, MA?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same-day and no-contact delivery options.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Is drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours every day for convenient service.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of food does this McDonald's restaurant serve?
McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
What services does this McDonald's provide to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What other fast food restaurants are nearby McDonald's on Boston Rd?
Nearby fast food options include Pizza Hut, Wingstop, and Wendy's, offering a variety of choices for meals in the area.
Are there any retail and auto services close to McDonald's on Boston Rd?
Yes, nearby retail and automotive services include Rent-A-Center, Advance Auto Parts, Auto Kings for automotive repairs, and rental services like Penske Truck Rental and Hertz car rental.
Can I visit other community services or stores near McDonald's on Boston Rd?
Yes, nearby you can find a UPS Access Point location for shipping, CVS Pharmacy for health and shopping needs, T-Mobile for mobile services, and beauty salons like Tip Top Nails and Lash Spa.