Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,166 reviews
5 stars
456
4 stars
184
3 stars
189
2 stars
94
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with some describing staff as rude or unprofessional.
Food Quality
Several reviews mentioned issues with food quality, including cold items, food poisoning, and unsanitary conditions.
Staff Performance
While some customers praised individual staff members for their friendliness, many noted a lack of professionalism and efficiency among the team.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, contributing to a negative dining experience.
- BGBecky Gallo2 days ago1.0This store sometimes will ignore you in the drive thru until you leave.
- ECEliseo Chuqui2 days ago1.0Muy lentos tuve q esperar por una orden 1 hora
- MHmark henrieDec 30, 20251.0I waited twenty minutes for my food.Never got it. This is the worst mcdonald's i've ever been to. I will not go to mcdonald's anymore.
- EEEmpressDec 5, 20254.0Every time I go to this location I look forward to Joseph or Asha to take my order!!!Both are always so pleasant and polite.Always greet me with a smile.I do hope the company gives them respect and recognition because they both deserve it!!!
- DVDestiny VelezNov 7, 20251.0Can’t even put the correct order how I ordered a 40 piece nugget with 2 X-Large fries and a mcchicken the door dasher gets here and I received a 10 piece chicken nugget with two small fries and no mcchicken bsff baffles me how do you not get that correctly!? And you can’t call them bc there number ain’t working!
Frequently Asked Questions About McDonald's
What are the drive-thru hours at this McDonald's location?
The drive-thru is open 24 hours a day, every day of the week.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available. Delivery hours are 7:00 AM to 1:30 AM Monday through Thursday and Sunday, 7:00 AM to 2:45 AM on Friday, and 3:00 AM to 2:45 AM on Saturday.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
This McDonald's is located at 782 State St, Springfield, MA 01105, USA.
What are the normal operating hours for this McDonald's?
This McDonald's location is open 24 hours a day, seven days a week.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit the Basketball Monument and Winchester Square Historic District nearby, both popular spots worth checking out around your McDonald's visit.
Are there convenient nearby places to shop or run errands near this McDonald's?
Yes, nearby grocery stores include America’s Food Basket and NSA Supermarket, and you can also find the Bank of America ATM close by for your banking needs.
What nearby services are available for personal care and grooming near McDonald's?
Nearby you can find Pretty Nails nail salon, Final Touch Barber Shop, and Merry Maids cleaning services if you wish to complement your visit to McDonald’s with self-care or household help.