Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,161 reviews
5 stars
454
4 stars
183
3 stars
190
2 stars
94
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned issues with food quality, including cold meals, food poisoning, and unsanitary conditions.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty bathrooms and sticky floors.
Customer Experience
Overall customer experience was negative, with many expressing disappointment and frustration over their visits.
Positive Notes
Some customers did report positive experiences, highlighting friendly staff and good food on occasion.
- MAM ANov 13, 20255.0Fast and no mistakes, everyone was kind and helpful when I came in today
- DVDestiny VelezNov 7, 20251.0Can’t even put the correct order how I ordered a 40 piece nugget with 2 X-Large fries and a mcchicken the door dasher gets here and I received a 10 piece chicken nugget with two small fries and no mcchicken bsff baffles me how do you not get that correctly!? And you can’t call them bc there number ain’t working!
- KDKathryn DiazOct 23, 20255.0Ordered 10 happy for my grandsons party and the worker did amazing with them all!
- KLKia LoveOct 14, 20251.0I stopped at this McDonald’s in the North End of Springfield since it’s open 24 hours — I was coming into town late and wanted to grab some food. When I got there, they told me they were only accepting cash, even though all my money was on my card. That was really inconvenient, especially at a 24-hour location where most people expect to be able to pay with card. It would’ve been helpful if there were signs or notices before ordering. Definitely disappointing experience.
- JBJacob BouSep 26, 20251.0This place sucks had me waiting like 15 minutes for a $5 meal. Yet they had other peoples orders ready on time. Completely unacceptable.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at this McDonald's location?
The drive-thru is open 24 hours a day, every day of the week.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available. Delivery hours are 7:00 AM to 1:30 AM Monday through Thursday and Sunday, 7:00 AM to 2:45 AM on Friday, and 3:00 AM to 2:45 AM on Saturday.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
This McDonald's is located at 782 State St, Springfield, MA 01105, USA.
What are the normal operating hours for this McDonald's?
This McDonald's location is open 24 hours a day, seven days a week.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit the Basketball Monument and Winchester Square Historic District nearby, both popular spots worth checking out around your McDonald's visit.
Are there convenient nearby places to shop or run errands near this McDonald's?
Yes, nearby grocery stores include America’s Food Basket and NSA Supermarket, and you can also find the Bank of America ATM close by for your banking needs.
What nearby services are available for personal care and grooming near McDonald's?
Nearby you can find Pretty Nails nail salon, Final Touch Barber Shop, and Merry Maids cleaning services if you wish to complement your visit to McDonald’s with self-care or household help.